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January 18, 2012 SUBSCRIBE

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Best Buy announces leadership changes. Shari Ballard, 45, has been appointed president of Best Buy International, effective immediately, while Michael Vitelli, 56, will become president of Best Buy U.S. (source

Walmart Stores has named a replacement for Eduardo Castro-Wright, who is retiring. Neil Ashe became the new president and CEO of the company effective Jan. 16, with Castro-Wright assisting him with the transition.  (Source

Largest mall in Russia, sold for $1.1Billion. Morgan Stanley real estate fund decided to acquire the biggest mall in central St. Petersburg, Russia, for almost $1.1 billion. The five level mall has 250 stores and over 1 million square feet of retail space. (source

Well-off people who cannot resist the urge to steal from shops are becoming a growing trend. Why do people shoplift items they don't need? According to psychologists, a least one third of shoplifters blame their crime on their emotional issues. Only around 3 percent shoplift for a profit and the rest shoplift as a response to personal or social issues. With Britain now the shoplifting capitol in Europe and a new British documentary out (Secrets of the Shoplifters), shoplifting in the UK is becoming more prominent.  (Source

Foot traffic in New York was up 4.7% in 2011 versus and 3.1% drop nationwide, thanks to to tourists who "really shopped till they dropped." Holiday foot-traffic in the Big Apple greatly outpaced the nation, according to a new report from ShopperTrak, which monitors such statistics in 25,000 U.S. stores. The firm tracked shoppers from Nov. 1 through Dec. 31 and reported that shop traffic in the New York metro area was up 4.7% in 2011, compared with 2010. (Source

CrimeStoppers tip nabs a women suspect in grand theft of deodorant. Last summer Dana Frazier was part of an organized group of shoplifters stealing for Winn Dixie and CVS, now she is behind bars.  (Source

Ankle monitor wearing suspect steals a $35,000 ring. Shannon Lashea Porter, 26, is jailed on an escape from confinement charge that was filed Jan. 5, as well as on complaints of conspiracy to commit a felony, larceny from a retailer and false impersonation after prior felony convictions. (source

Hong Kong police are looking for a $1.6 Million ring. The co-president of Swiss jeweler Chopard left her $1.6 million dollar ring in a hotel washroom, when she returned, the ring was gone. The 16 caret emerald ring with 674 smaller diamonds is hoping to be returned to its owner. (source

Kraft To Cut 1,600 Jobs In U.S. and Canada. Kraft Foods Inc. said Tuesday it plans to cut 1,600 jobs, to realign its U.S. sales organization and prepare for its split into two companies by the end of 2012. The cuts are primarily from the sales, corporate and business units, and about 20% of the jobs are currently open positions. (source centralwisconsinhub)

Forever 21 opens today in Hong Kong


RILA Hosts A Successful Retail Operational Audit Forum at The Home Depot Headquarters

Last week members of RILA's Operational Audit Committee and distinguished guests spent two days gaining insights around operational audit leading practices. With presentations by NIKE, AutoZone, Tractor Supply Company and meeting sponsor Pricewaterhouse Coopers (PwC) and facilitated open discussion, attendees discussed top-of-mind opportunities, challenges, and innovative solutions. Topics addressed during the meeting included mobile/tablet technology for auditing, distribution center auditing practices, compliance vs. awareness assessments, auditing for brand compliance with vendors, quality assurance reviews after audits, auditing at international retail locations, procedures after failing an audit, measuring RIO, and more. Store site visits to walk-through audit practices in-person were hosted by Old Navy (Gap) and The Home Depot. Distribution site visits were hosted by Kmart (Sears) and Clorox (Exel). After drawing on the group’s collective expertise, the meeting attendees left the meeting with innovative approaches to consider at their respective companies, as well as new relationships for future collaboration.

For more information on how you can engage in these retail auditing-specific conversations, contact Liz Benson at RILA.



Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in February

Kelly Gorman
Vice President LP



Richard C. Hollinger, PhD


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1/31/12 - 2/1/12
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AXIS M5013 and
AXIS M5014 Network Cameras Webinar
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Axis Communications Product Overview Webinar
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AXIS Q6035 and Q6035-E Network Cameras Webinar
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NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report

Watch for our article the day after each event!

Los Angeles Area
ORC Association

3rd Annual
2012 Conference

February 16, 2012
LA Convention Center

Asset Protection Leaders Council Meeting - January 31 and February 1, 2012

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA


Mailbox theft in Miami leads to 6 arrests for fraud. Wells Fargo Security Staff and the Hialeah Police have identified five account holders who used their own accounts to move counterfeit checks.  (Source

Two arrested in Jacksonville, believed to be involved with state-wide ring. Items found inside a rental car the women used are believed to be from stores in Gainesville, Tampa, Orlando, Brandon and Jacksonville. (source

Two arrested in Ontario with a shoplifting list. Items specific down to the size and color were among the $2800 of items recovered by police. (source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow


Job Opening




Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue

Corp LPM of Analytics & Exception Reporting



Downing & Downing

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




District Director of LP Macy's Forth Worth, TX Macy's
Loss Prevention Mgr Kmart Gainesville, FL Sears Holdings Corp.
Dept. Mgr. Store LP and Safety Lowe's Delran, NJ Lowe's
Dept. Mgr. Store LP and Safety Lowe's Nashville, TN Lowe's
Store LP and Safety Mgr Lowe's Boise, ID Lowe's
Market AP Mgr Walmart Wenatchee, WA Walmart
Market AP Mgr Walmart Montrose, CO Walmart
Market AP Mgr Walmart Billings, MT Walmart
Market AP Mgr Walmart Palmdale, CA Walmart
Market AP Mgr Walmart Chino, CA Walmart
Market AP Mgr Walmart Yuma, AZ Walmart
Market AP Mgr Walmart Roswell, NM Walmart
Area Mgr-AP All Facilities New Caney, TX Walmart
Asset Protection Mgr Sam's G1 Houston, TX Walmart
Loss Prevention Mgr V AAFES Yokota, Japan AAFES
Loss Prevention Mgr University of Minnesota Minneapolis, MN University of Minnesota

None to report.

Post Your New Job or Promotion! Click Here

Ten Ways to Turn Around a Dysfunctional Team You've just been hired or promoted to lead a company, division, function or team. However, your quick analysis of the players in the group suggests you've got some major problems. What do you do? (First step's the hardest)

When You Don't Have 90 Days to Listen
We've all heard of the 90-day listening tour that executives should take when they start a new job. But, in today's business environment, that's become something of a luxury. You're more likely to need a plan of action in a month. (Plan can be done in 21 days)
5 Things I Look for in a Great Job Interview Sometimes hiring the right person out of a sea of candidates can be hard. This article gives you five things to look for when interviewing candidates, so you know who to weed out and who to keep. (#2 could cause embarrassment)

How the Led Can Change The Leader
Leadership has very little to do with the leader, and everything to do with those being led. Those whom you lead will determine who you become as a leader. This is a very powerful concept which all leaders should take to heart." (It's not a game of chess)

Share Your Thoughts                  Sponsor this Section of the Daily


Education is a broad term usually defined by an individual as a singular focus with an end result that oftentimes stagnates the brain and limits horizons. Reaching milestones is incredibly important, but keeping your curiosity and wonderment is the key to reaching beyond. No singular degree or certification will bring you the success – it merely opens the door to more learning and the realization that if you don't know something, you go find someone who does and learn it from them.

Just a Thought,
Gus Downing

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