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January 11, 2012 SUBSCRIBE

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Feds Seize $179M in Counterfeit Goods in 2011 Counterfeit goods worth $178.9 million were seized in fiscal year 2011 by U.S. Immigration and Customs Enforcement (ICE), according to a report [PDF] released Monday by the agency. However, the value of goods seized in 2011 was 5 percent lower than it was in 2010, despite the fact that the number of seizures during the comparative period increased 24 percent, to 24,792 from 19,959. Those declines were attributed by ICE to a shift by knock-off artists toward using international mail, express courier, and consolidated shipping services to import counterfeit and pirated goods. Those methods limit counterfeit shipments to small sizes. (Source

JC Penney announces Thomas Engibous as the new Chairman. Engilbous has served on the Board of Directors since 1999 and was the former chairman and Chief Executive Officer at Texas Instruments. Englilbous succeeds the role of Myron Ullman, who served the CEO position since 2004 and was responsible for many new marketing and merchandising ideas. (source

Urban Brands CEO steps down. Glen Senk had served as the CEO since 2007 and with Urban Brands for the past 18 years. Urban Brands (Anthropologie, Free People, BHLDN, and Terrain stores) had recently posted declining sales for the fourth straight quarters. Richard Hayne, billionaire and co-founder of Urban Brands will take control of the company. (source

A&P to close 14 more stores and is preparing to emerge from Chapter 11 A&P plans to close the 14 stores in New York, New Jersey, Pennsylvania and Connecticut over the first quarter in an effort to continue to strengthen its operating foundation and improve performance. Great Atlantic and Pacific Tea Co. hopes to emerge from Chapter 11 in the next few months following the renegotiation of union labor contracts and real estate holdings. (Source

More than 50% of retailers still use Passwords for point-of-sale security and according to one report two-thirds are now considering switching to Biometric Authentication. 2011 survey shows 90% of respondents ranked fraud prevention to be one of the most important aspects when considering sign-in methods. Furthermore, respondents cited eliminating fraudulent overrides and attendance fraud as the most important security concerns facing their business. Fraud and theft remain dominant issues for global retailers as losses continue to mount. The survey also revealed that of those companies considering a change to new login methods, nearly 70 percent are considering a switch to biometric authentication. (Source

Counterfeit Tablets Crowd Market A new report by OpSec Security shows a significant increase in the number of counterfeit Tablets appearing in the market place that corresponds to the upcoming Consumer Electronics Show next week. "Our analysis and experience in this market space point to the belief that tablet technologies are likely to be threatened by counterfeiters. Whether it’s through clever manipulation of photos on auction sites or simply a 'too good to be true' bargain, many consumers may fall prey to these scammers if not properly educated," said Tom Taylor, president, Brand Protection, OpSec Security. "Given the number of new tablet technologies projected to debut at CES, it’s likely we will see an uptick in counterfeit tablets within weeks of the show." (Source

Anonymous hits again and exposes thousands of email addresses and encrypted passwords of British intelligence officers, military officials, and 242 NATO staff. Their focus on law enforcement and even private security with CLEAR's recent breach is indication these "hacktivists" are out to upset the law enforcement community world-wide. Think it's linked to all the busts last year of their fellow hackers? (Source

Three shoplifters blasted pepper spray on Asset Protection officers in a Target store to avoid being busted and caused the store to be evacuated. A Colorado Super Target had to shut down to clear the pepper spray after three shoplifters used it for their get-a-away. Police released photos of the three suspects from Tuesday's robbery, in addition to surveillance photos from a robbery that occurred at a Target store in Stapleton. "They are probably professional shoplifters. They are going from store to store," said Chief Campbell. Obviously this has been happening in multiple stores in Colorado. (Source

DSW plans to open 35 to 40 stores in 2012 after strong sales gains in 11' "The expansion of our footprint into new and existing markets is a key growth initiative for us as we further solidify our position as a destination for great brands, fashion and value in the footwear industry." (Source

Secret Service bust $1.5 million - 40 ATM's in the NYC area - Skimming scan - Romanian ring leader According to the U.S. attorney's office in New York, Laurentiu Bulat installed electronic skimming devices -- which included card readers and cameras to record personal identification numbers -- on at least 40 ATMs at HSBC bank branches in Manhattan, Long Island and Westchester County, N.Y. Bulat and his unidentified co-conspirators eventually retrieved the devices, which recorded data that was used to create cloned cards and steal at least $1.5 million from customer accounts. Skimming has become a preferred vector for bank fraud. A November 2010 from the Better Business Bureau said the technology is used to steal about $1 billion annually, and one in five people have fallen victim to such heists. And it's not a big stretch for them to hit a retailer. (Source

Walgreens Debuts Urban Concept Store in Chicago's Loop and it goes right at the convenience store market. The two-story, state-of-the-art space isn't your mom's and dad's convenience store, either, but it does compete aggressively in several convenience store product categories. Couple this with Wal-Mart Express and we're starting to see a rush on the c-store industry. (Source

Mall Developer, Simon Property Group sells ownership of 46 Italian shopping centers. Simon Property, the largest U.S. shopping mall owner sold its stake in 46 Italian properties to its partner Auchan Group, based in France. The deal allows Auchan to pursue its development in Italy, where it operates 51 Auchan hypermarkets as well as 1,700 supermarkets. (source

There are 6 senior Loss Prevention positions available in the U.S. presently. Which for this time of year is high actually.



Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in January

Kelly Gorman
Vice President LP

LP Program Spotlight
eBay's PROACT Team




Richard C. Hollinger, PhD


Know about an event we should feature here?
Let us know.

Axis Communications Academy 2-day Fundamentals Training
1/31/12 - 2/1/12
Register Here

AXIS M5013 and
AXIS M5014 Network Cameras Webinar
Register Here

Axis Communications Product Overview Webinar
Register Here

AXIS Q6035 and Q6035-E Network Cameras Webinar
Register Here


LP Emerging
Technologies Workshop
Jan. 17, 2012
Register Here

101st Annual
Convention & EXPO
Jan. 15 - 18, 2012

NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report

Watch for our article the day after each event!

Los Angeles Area
ORC Association

3rd Annual
2012 Conference

February 16, 2012
LA Convention Center

Operational Audit 2-Day Forum –
January 11-12, 2012
Atlanta, GA

Asset Protection Leaders Council Meeting - January 31 and February 1, 2012

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA


New Jersey Ring leader of $4 million identity theft ring admits he ran scam that ripped off millions from banks and retailers and laundered a portion of millions in profit overseas. Sang-Hyun "Jimmy" Park, 45, confessed to U.S. Magistrate Judge Patty Shwartz in Newark that he directed an array of sophisticated frauds out of Bergen County storefronts and advertised his illegal services in Korean-language newspapers. Michael B. Ward, the head of FBI’s Newark Division, said Park’s criminal enterprise "advertised, facilitated and supported a multitude of frauds resulting in staggering economic losses." The crimes, which included quickly building up credit histories and then opening bank and credit accounts to cash in, was carried out with "the assistance of collusive merchants and others steeped in white-collar crime," Ward said. Park and Yu were among 54 people arrested in September 2010 in connection with the Palisades Park-based fraud ring, which was uncovered after a May 2008 triple murder in Tenafly. About half of the defendants have pleaded guilty to fraud charges and several have been sentenced to terms of four to five years in prison. (Source

Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow

Axis Introduces ARTPEC-4 for Improved Video Quality and Analytics in Network Cameras and Video Encoders

Increased processing power paves the way for vastly improved light sensitivity, enhanced H.264 compression and next generation of in-camera analytics

CHELMSFORD, Mass. – January 11, 2012 – Axis Communications, the world leader in network video, introduces the newest version of its in-camera chip: ARTPEC-4. The latest version of the market-leading system-on-chip (SoC) specifically designed for network video products significantly enhances image quality and video analytics performance in Axis’ network cameras and video encoders.

ARTPEC-4 (Axis Real Time Picture Encoder) is designed to offer video with lower noise and higher light sensitivity for sharper images of moving objects. In fact, the chip is a key enabler of Axis’ unique Lightfinder technology, which allows an IP camera to ‘see’ colors and detail clearly in dark and low-light conditions. Lightfinder is found in the award-winning AXIS Q1602 Network Camera, the market’s most light sensitive surveillance camera.

In this latest chip, Axis has added support for the H.264 Main Profile, which is a more efficient compression method. ARTPEC-4 supports simultaneous H.264 and Motion JPEG streams, which means that video streams can be optimized individually based on the needs of the customer. All in all, this leads to better HDTV video, increased flexibility and lowered costs for network infrastructure and storage.

With a powerful CPU and a coprocessor for accelerating video analytics, ARTPEC-4 also boasts more processing power for intelligent video analysis. This is particularly beneficial for applications running on the AXIS Camera Application Platform for scalable, distributed analytics in video surveillance.

Furthermore, as the shift from analog to IP video surveillance solutions accelerates, video encoders are generating significant interest from the market as a migration strategy to digitizing working analog cameras. Since ARTPEC-4 offers improved de-interlacing and multi-channel video ports on one chip, it lowers the cost per port for video encoders and enables more affordable, multi-channel video encoder products.

"The development of ARTPEC-4 underlines the importance of our in-house development in cementing our leadership in the technology field. With our newest chip we see improved image quality leading to more usable video surveillance systems, broadening the usage of Axis cameras in more applications and extending the scope of where they can be used," said Johan Paulsson, CTO, Axis Communications.

ARTPEC-4 is optimized for Axis’ video encoders and IP network cameras, and will complement the existing chip portfolio, which also includes the world’s first HDTV-enabled network camera chip, ARTPEC-3.

Matt Flanagan
fama PR, Inc.

Domenic Locapo
Axis Communications Inc.


Share Your Thoughts


Job Opening




Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue

Corp LPM of Analytics & Exception Reporting



Downing & Downing

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Territory LP Mgr Sears Sacramento, CA Sears Holdings Corp.
Loss Prevention Mgr Sears Tucson, AZ Sears Holdings Corp.

Store LP and Safety Mgr

Lowe's Aimes, IA Lowe's

Asset Protection Mgr

Home Depot Bellingham, MA Home Depot
Loss Prevention Mgr Best Buy Dinuba, CA Best Buy

Area Mgr-AP

All Facilities Shelby, NC Walmart
Area Mgr-AP All Facilities Buckeye, AZ Walmart
Area Mgr-AP All Facilities Greencastle, IN Walmart
Area Mgr-AP All Facilities Sterling, IL Walmart
Area Mgr-AP All Facilities Brundidge, AL Walmart
Area Mgr-AP All Facilities Douglas, GA Walmart
Area Mgr-AP All Facilities Douglas, GA Walmart
Area Mgr-AP All Facilities Opelika, AL Walmart
Area Mgr-AP All Facilities Opelika, AL Walmart
Area Mgr-AP All Facilities Cullman, AL Walmart
Area Mgr-AP All Facilities Cullman, AL Walmart

Asset Protection Mgr

All Facilities Austin, TX Walmart
Asset Protection Mgr Sam's G1 North Canton, OH Walmart
Asset Protection Mgr Sam's G1 Anderson, SC Walmart
LP Project Mgr Kroger Cincinnati, OH Kroger

2011 Third Place Winner - Paul McGinley, RLPM, Dollar Financial Group

Innovation and Creativity

Submitted by Paul McGinley
Regional Loss Prevention Manager at Dollar Financial Group

August 9, 2011

As I hit the mid-point of my self-assigned summer reading list, I have found myself pondering two fantastic non-fiction titles; Moneyball: The Art of Winning an Unfair Game, by Michael Lewis, and In The Plex: How Google Thinks, Works, and Shapes Our Lives, by Steven Levy. Now, you may be asking "what do a book about baseball and a book about Google have to do with each other, let alone Loss Prevention?" The answer is quite a lot, actually.

At their heart, Moneyball and In The Plex are truly about the same thing: Innovation. It doesn't matter if you are talking about the Oakland A's GM Billy Beane, or Google founders Sergey Brin and Larry Page; they are all innovators without comparison in their field. Not only are they innovators, but all three are because they refused to accept their field's current paradigm as optimal. They spotted market inefficiencies.

The inefficiencies they spotted were vastly different. Beane realized that getting on base was more important than batting average while Brin and Page realized that search in the mid-90s was fundamentally flawed. Importantly, they realized that optimization could be achieved through innovation with a minimal amount of resources. They could be better than their competitors, for less, simply by paying attention to the market.

Utilizing the same tactic in Loss Prevention, we can analyze the "internal markets" of our own organizations. When doing so, it becomes clear that operational inefficiencies are simply loss moved to a state that is pre-realization of top line revenue. This means that identifying and recovering lost potential customers/revenue should not simply be treated as "operation's job," but our job as well.

As I emphasized about Google and Beane, part of successful innovation is doing so inexpensively. Typically, in Loss Prevention we already have access to the data and knowledge of retail functions to be able to identify the operational inefficiencies of our companies without any added cost. But it does take one thing I have yet to mention: Creativity.

Beane, Brin, and Page's refusal to accept the paradigms of their current industries resulted in them stepping back and looking at it from a totally unique angle. They identified the weaknesses in the paradigms and addressed them in creative angle. If we do this, it does not matter where in our organizations that loss and inefficiencies exist, we will be able to identify them, combat them, and increase the value of Loss Prevention in continually difficult economic times.

The 2012 Thought Challenge

We're also thrilled to announce the kick off of our 2012 Thought Challenge column as well and invite any and all executives, both retail executives and solution providers as well to write their Thought Challenge for the industry and make a difference. With the retail climate being what it is and the massive changes going on in our industry from a technology stand point this is a great opportunity to add value to the industry and be heard, as you never know what impact you could have and what executive you could help because there is nothing as strong as the power of the pen!

Write Your Thought Challenge and Make a difference in Your Industry



None to report.

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Do People Really Want You to Be Honest? How often do you say things that aren't completely true in order to make someone, usually yourself, feel better? How often do you subtly position things so they appear in a better light? Unfortunately, the answer is probably often. (Honesty is the best policy)

Ownership, Accountability and Peak Performance I have come to believe that achieving peak performance on any team requires two things. Fostering a type of environment that includes them doesn't require a heavy hand, but it doesn't just happen either. (Take advice from the Dallas Mavericks)

In Presentations, Learn to Say Less Imagine that you have 30 seconds instead of 30 minutes at the next executive staff meeting to get your message across. Would you be able to focus your energy on the most compelling way to convey your most important thought?   (Think about tweeting)

The Essence of a Great Presentation
As we ready ourselves for a "performance," we envision the ideal: today I will deliver the perfect speech, and the audience will be so wowed, they will be sold. But for me, whenever it becomes about performing, about proving something, rather than communicating, I rarely do well. (This isn't a recital)

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Networking has always been a key to career development and finding that next job. However, if you're not careful it can also limit you, eliminate you and even work against you. If your network is comprised of executives doing exactly what you do, then you may have competition and may even find some working against you. You've got to broaden and expand your network outside your immediate group and establish relationships outside your company and your professional circle. Remembering that quantity is no substitute for quality and, as in any mutually beneficial relationship, what you bring to the table for them is as important as what they bring to the table for you.

Just a Thought,
Gus Downing

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