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January 10, 2012 SUBSCRIBE

Our Mission--To Educate, Inform, and Instill a Sense of Community
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Christopher Knight was promoted to Director of Loss Prevention for CVS Caremark Corporation. Before being promoted, Christopher was the Director of Loss Prevention, NY, NJ, PA, DE, OH for 11 years and the Regional Loss Prevention Manager, Atlanta, GA/Long Island, NY for five years. Christopher has also worked at Goody's Family Clothing and Walmart as Loss Prevention District Manager and Loss Prevention Supervisor respectively. Congratulations Chris!

Roof collapsed in Texas City’s Mall of the Mainlands. No one was injured following a tornado that struck the complex at 1:30pm yesterday. Palais Royal, Sears and many other retailer suffered both structural and water damage. Mall Management and structural engineers are working together to reopen the property as soon as possible. (source

Arabian retail group Alshaya to purchase 60 La Senza stores. M.H. Alshaya Co., which already operates Mothercare, Next and Debenhams will continue to invest in the La Senza franchise after buying the exclusive rights from Limited Brands. (source

Tiffany & Co. sees slower sales in US and Europe, while the Asia-Pacific market celebrated an increase of 19%. Tiffany had seen stronger then expected results in the first 3 quarter, but holiday sales in the US and Europe caused the company to fall short of expected earnings. Europe same store sales were up 1%, sales in the US, Canada and Latin America were up 4%. (source

Swatch sales jumped 21% last year. The world's biggest watch group Swatch said today it had for the first time exceeded 7 billion Swiss francs in annual sales despite the negative impact of the strong local currency. However, using current exchange rates to reflect the Swiss franc's strong gains over the past year, sales were down 10.8%. The group said that despite the negative effects of the exchange rate, it expects a "good" net and operating profit. (source

JD Sports has purchased Blacks Leisure Group for 20 million pounds. JD Sports will save the 290 store chain which operated under the names Blacks and Millets and plans to retain the senior management team. (source

Hostess Brands Inc. is preparing for Chapter 11. The privately held company based in Irving. Texas employees nearly 19,000 people. High labor costs and rising prices for sugar, flour and other ingredients are blamed for the $860 million debt. This is the second time Hostess Brands will seek bankruptcy protection in the last few years. Nearly 36 million packages of Twinkies were sold in the year ended Dec. 25, down almost 2% from a year earlier. (source

GameStop Again Cuts Same Store Sales Forecast. GameStop Corp. again lowered its same-store sales forecast for the year as a steep decline in new hardware sales pressured the videogame retailer's results over the holiday period. Several new games droves a 9.9% sales increase, but new gaming system sales declined by nearly 20% from last year. (source

UK Celebrity Chef busted for shoplifting, bagging items at a self check-out. Anthony Worrall Thompson was arrested for the theft of wine and cheese from a Tesco store in London. Cameras revealed that on several occasions, Worrall Thompson believed he had taken advantage of the self-check out system by bagging items without scanning. Worrall Thompson has apologized to the staff of Tesco and believes it was a irresponsible and stupid act. (source



Doug Marker
Vice President
LP, Risk and Audit
Michael Stores, Inc.

Stephen O'Keefe
Loss Prevention and
Risk Management
Wal-Mart Canada

Coming in January

Kelly Gorman
Vice President LP

LP Program Spotlight
eBay's PROACT Team




Richard C. Hollinger, PhD


Know about an event we should feature here?
Let us know.

Axis Communications Academy 2-day Fundamentals Training
1/31/12 - 2/1/12
Register Here

AXIS M5013 and
AXIS M5014 Network Cameras Webinar
Register Here

Axis Communications Product Overview Webinar
Register Here

AXIS Q6035 and Q6035-E Network Cameras Webinar
Register Here


LP Emerging
Technologies Workshop
Jan. 17, 2012
Register Here

101st Annual
Convention & EXPO
Jan. 15 - 18, 2012

NRF 2011 ORC Survey

Executive Summary
Full Report 

Effective Crowd Management Guidelines

Education Awareness on Personal Safety
Full Report

Return Fraud Survey
Full Report

Watch for our article the day after each event!

Los Angeles Area
ORC Association

3rd Annual
2012 Conference

February 16, 2012
LA Convention Center

Operational Audit 2-Day Forum –
January 11-12, 2012
Atlanta, GA

Asset Protection Leaders Council Meeting - January 31 and February 1, 2012

Asset Protection Conference

March 11-14, 2012
Hyatt Regency
New Orleans, LA


FBI involved in the $2M ruby theft. The FBI is hoping that the release of the video will assist in the apprehension of the 4 suspects responsible for the theft of “Ruby Liberty Bell”. The bell shaped ruby was stolen from the vault of a Delaware jewelry store, showcases were smashed and employees were tied up. (source

Jewelry theft takes a matter of seconds, yielding thieves over 100K. Zales is now offering a $5,000 reward for the arrest and conviction of 3 thieves believed to be responsible for hitting 7 stores in the Northeast. (source


Do you have an ORC case to share? Publishing it educates the LP & retail community which might fuel even more jobs and funding.
Share your ORC news and help the industry grow


Job Opening




Director of Asset Protection Saks Fifth Avenue New York, NY Saks Fifth Avenue

Corp LPM of Analytics & Exception Reporting



Downing & Downing

Director of Loss Prevention



Downing & Downing

National Account Sales Mgr


Chicago, IL

Downing & Downing

Asset Protection Manager

The Home Depot

Phoenix, AZ

The Home Depot

Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Regional LP Director Confidential Los Angeles, CA Downing & Downing


Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




District LP Mgr TJMaxx Los Angeles, CA The TJX Companies, Inc.
Loss Prevention Mgr Sears Visalia, CA Sears Holdings Corp.

Loss Prevention Mgr

Kmart West Babylon, NY Sears Holdings Corp.

Market AP Mgr

Walmart Hialeah, FL Walmart
Area Mgr - AP Walmart Spring Valley, IL Walmart

Area Mgr - AP

Walmart Palestine, TX Walmart

Asset Protection Mgr

Sam's G1 Tucker, GA Walmart
Sr Mgr of Internal Audit Coinstar Bellevue, WA Coinstar, Inc.
IT Audit Mgr Coinstar Bellevue, WA Coinstar, Inc.
Sr Mgr of Internal Audit Redbox Oakbrook Terrace, IL Coinstar, Inc.
IT Staff Auditor Redbox Oakbrook Terrace, IL Coinstar, Inc.
Staff Internal Auditor Redbox Oakbrook Terrace, IL Coinstar, Inc.

2011 Second Place Winner - Sharon Dindal, Meijer

Third place winner announced tomorrow!

Do you have a seat at the table?

submitted by Sharon Dindal, Meijer

November 9, 2011

Do you have a seat at the decision-making table? How many times have you heard someone say "do they ever consult LP when these decisions are made?" Or maybe as a loss prevention leader you've thought to yourself "they never include me when they make decisions affecting the company." If you are consistently asking yourself and others those questions, then ask yourself why? Loss prevention leaders possess experience, passion, drive, intuition, inspiration, and competitive spirit, amongst other strong attributes. Aren't these the qualities that are looked for in other leaders in the company that make decisions?

The real question is how are you influencing the leaders around you to see the value you add to the company? All of the characteristics found in a seasoned leader are a great foundation to build on, but your focus should be on how you move from being a "necessary evil" to an essential piece of the profit puzzle. A true decision making partner that has a seat and a voice at the table. Some of you have already perfected the skill of making yourself important to an organization; you know the secret. But are you sharing that knowledge with others? Read the headlines. Companies are downsizing in this weak economy and many LP jobs have and will be eliminated. The greatest threat to loss prevention is often the lack of strategic planning and inability to make the department relevant to the business. It's not easy; it takes hard work, commitment, a good mentor and a lot of politics.

Cultivate great relationships, even with people you don't like. The relationships you foster will mold long-term opinions of who we are and what we do. Lead like a business owner, because you own your business, your reputation and your worth. Don't find yourself operating in a silo. Explore other areas and learn something outside of your expertise. Remember, you share the same business goals as your partners, and your knowledge and influence in areas outside of LP can pay huge rewards down the road. Challenge yourself to be a holistic leader that can affect teams at all levels in the organization. Don't get so lost in just describing what is wrong, but instead concentrate on how you solve problems and recommend solutions. Teach, coach, train, mentor, and be something to others as you will develop yourself in the process and add value to the business.

A final thought, when you walk into a store or office and the look on faces is one of fear, anger or frustration, you still have relationships to develop. Gauge success on people not fleeing when you enter a room and instead telling you how invaluable you are because you are a true partner and a problem solver.  

The 2012 Thought Challenge

We're also thrilled to announce the kick off of our 2012 Thought Challenge column as well and invite any and all executives, both retail executives and solution providers as well to write their Thought Challenge for the industry and make a difference. With the retail climate being what it is and the massive changes going on in our industry from a technology stand point this is a great opportunity to add value to the industry and be heard, as you never know what impact you could have and what executive you could help because there is nothing as strong as the power of the pen!

Write Your Thought Challenge and Make a difference in Your Industry



Christopher Knight was promoted to Director of Loss Prevention for CVS Caremark Corporation.
Carol Rusinko
was promoted to Territory Manager, Loss Prevention for Nike.
Michael Patterson was named Asset Protection Specialist for Cabela's.
Paul Eiseman was named Senior Executive Loss Prevention Manager for Bloomingdale's.

Post Your New Job or Promotion! Click Here


Reorganizing? Think Again If you ask managers to name their favorite sport, you'll hear a wide variety of answers: football, baseball, tennis, etc. But what they won't tell you is the one sport that all managers play the most: The Game of Reorganization. (It has more rules than tennis)

Solving the Rubik's Cube of Organization As today's executives struggle with the fallout of a globalized economy, they are likely to make their organizational structures even more complex. It's like trying to solve a constantly moving Rubik's Cube. The colors will never line up, no mater how many times you spin it. (Get the yellows lined up)

Passion: Leadership Asset or Liability? You'll find no shortage of content describing the positive attributes of passion, but few that examine the downside of passion. Virtually any positive trait when taken to extremes, misunderstood, or misapplied, can quickly become a liability.   (Do you "suffer"?)

Make Your Cubicle a Better Place to Work
Is the space in which you work working for you? When you're there do you feel energized and ready to excel? Is it a comfortable and pleasant place to be? If not, you can use research from a little known branch of psychology to improve it. (It's all about senses)


Share Your Thoughts                  Sponsor this Section of the Daily


V is for Vengeance by Sue Grafton

This book is currently #25 on the New York Times Best Seller List and climbing. It is the first full-length book of fiction using Organized Retail Crime as a primary story line. In addition to being well researched and written, what makes this book worth mentioning is that it does not use the old, tired, stereotypes of private security personnel being cop wannabes. The retail loss prevention character (working at Nordstrom’s) comes off as entirely professional. You might find other aspects of the story unlikely, but for the general public, this book does a good job of elevating the consciousness of Organized Retail Theft in a manner that portrays our profession in a favorable light. Let’s hope the movie does the same!

John Velke
VP Loss Prevention & Safety
Total Wine & More

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