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February 16, 2011

Loss Prevention & Safety Recruiters Since 1983

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FRIDAY FOCUS
Rosamaria Sostilio
Sr. Vice President
Corporate Asset Protection,
Sak's, Inc.

Paul Jones
Head of Global
Asset Protection,
eBay, Inc.

Dan Provost
VP US Retail Store and Distribution Center LP,
Staples, Inc.

LP Program Spotlight
eBay's PROACT Team

VENDOR SPOTLIGHT
Graham Handyside
VP Global Operations,
WG Security Products, Inc.






Know about an event we should feature here? Let us know.




 


 




Women in LP Caucus
Mentor Program
Register Here


February 24, 2011
Los Angeles Area ORC Association Conference
Los Angeles, CA



 




 



February 23, 2011

RILA Horizons Committee Meeting
Chicago, IL

March 30-31, 2011
RILA Disaster Recovery & Preparedness Committee Meeting
Washington, DC



 


Jewelers' Security Alliance
March 9-11, 2011
Flamingo Hotel
Las Vegas, NV
jsa2@jewelerssecurity.org for info on registering




 


October 4-6, 2011
CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV


 


 




 



Maurizio Scrofani was promoted to President of CargoNet.  Maurizio is a Loss Prevention executive that's now leading this effort.  Congratulations Maurizio.

Borders files for Bankruptcy protection and plans to close 200 stores.  One article actually says they're closing 30% of their stores.  This will obviously result in the elimination of a few LP jobs as they did lose their VP of LP earlier this year and their Atlanta Regional LPM a few months ago and never replaced them.  (Source beaumontenterprise.com)  (Source Associated Press)

Cornel Catuna, a former Loss Prevention executive from Los Angeles, was promoted to Executive Vice President of Operations for BJ's Wholesale.  Another LP executive makes it to the top!  Cornel is a former co-worker with Bob Oberosler, VP of LP at Rite Aid, and Claude Verville, VP of LP for Lowes.

What would You Do
?   Wal-Mart fires four LP employees in Utah for disarming a shoplifter in the LP office after apprehending him.  The suspect did voluntarily go back to the LP office, placed the stolen concealed laptop on the desk and said he needed to leave - "I have something I have to get rid of" - they said no it's ok, it's no big deal, thinking it was drug paraphernalia - then the shoplifter reaches behind his back and pulls out a gun, holds it down to his right side and cocks the hammer back and says "no I'm leaving" and charges into the three LP employees at the door - one LP employee pulled the suspects arm out of his jacket and another pulled the weapon out of his hand and secured it - the shoplifter at first "fought pretty hard" and they called 911 and held him until the police came.  One LP employee thought they'd be disciplined because Wal-Mart's policy is that whenever a weapon is produced you're suppose to withdraw and throw your hands up and let the situation go.  When the gun came out, they did throw their hands up, but they were all backed up against the door and he rushed into them and fought his way thru them until he got to the door.  Once he had the opportunity to leave, all he had to do was let go of the gun and open the door.  Instead, he turned around and grabbed one LP employee by the shoulder and had the gun at the LP employee's back and continued to make threats - "Don't make me do this, I don't want to hurt anybody," but he didn't leave.  They felt they followed policy up until then, but had no option then but to protect themselves.  Wal-Mart said "We appreciate the intentions demonstrated by our associates in this situation but, after a thorough review of what took place, it was determined the actions taken put their safety and potentially the safety of our customers and other associates in jeopardy."  The LP employees are considering legal action.  The information above was basically from the interview CNN did of two of the LP employees.  Certainly, there's lots of questions here.  But the fact remains that the LP employees did react as opposed to stepping aside with their hands held up.  However, their fellow LP employee did have a gun in his back and, with what recently happened in Arizona, how can you expect them not to react.  In one situation, an aide is considered a hero and in another four are fired.  But the policy is for safety and exceptions can't be allowed or someone will get hurt and possibly killed.  Who is to say what could have happened if they had let the shoplifter walk thru the front of the store with a loaded gun.  If they had, we could be discussing an entirely different and tragic incident.  (Source cnn.com)

This Monday at the TechSec Solutions conference, Aisling MacRunnels, CMO of Intelligent Analytics and Search Solutions for 3VR, and Joe Davis, Director of Field Loss Prevention for T-Mobile, talked about how T-Mobile over the last few years has partnered with 3VR and ADT, as the integrator, to install "intelligent surveillance technologies" to reduce fraud, improve customer service and sales.  Davis said that by “tying faces to transactions” and accounts and point of sale data, the company was able to identify people involved in fraudulent activities in “a period of minutes versus a period of days” that it previously would have taken to comb through hours and hours of video."  (Source securitydirectornews.com)

A&P to close 32 stores in six states as part of its restructuring.  This past August they closed 25 stores.  (Source supermarketnews.com)

Family Dollar may be sold and going private. (Source wnflam.com)

California consumers are racing to file suits against a number of California retailers for requesting their zip codes during the past year as the Supreme Court made the ruling last week that judges are free to award token fines for any violations of asking for their zip codes.  (Source cbslocal.com)

Abercrombie & Fitch 4Q reports same store sales up 13% with domestic revenue up 13%

Les Wexner, the founder of the Limited Brands, is donating $100 million to Ohio State University. (Source Associated Press)

Following a number of suicides, under-aged workers, involuntary or debt-bonded labor, and unsafe handling of dangerous chemicals at plants in China, Apple went out and audited 127 production facilities.  Overall, Apple said it ordered changes by 80 suppliers that were found to be mishandling or improperly storing hazardous chemicals.  Apple said its audits found 91 under-aged workers at 10 Chinese factories and stopped doing business with a factory that had hired 42 under-aged workers supplied by a vocational school that had falsified their documents.  Apple also required suppliers to reimburse $3.4 million in overcharges by employment agencies that provided contract migrant laborers from various countries in Asia.  (Source Associated Press)

At the Innovision 2011 conference in Mexico this week Jennifer Richard, Director of Resource Protection for West 49 in Canada, talked about how her company is merging DVR technology with the store's POS systems and refining the system to produce real-time data and truly add value to the profitability of the business.  And how using this technology is broadening the role of Loss Prevention.  (Source securitydirectornews.com) 


Upcoming NRF event

Los Angeles Area ORC Association Conference
February 24, 2011, Los Angeles, CA
Make sure you plan on attending

 

eBay Investigation into Stolen Goods Leads to Jail Term 

eBay Asset Protection investigators supported a criminal investigation conducted by UK law enforcement after rightful owner discovers his property being sold. During last week's trial, an eBay fraud investigator from the European office testified in the case in which the suspect was subsequently found guilty on 15 counts and sentenced to 12 months in jail. During sentencing, Judge Michael Addison said there was no point recommending deportation after he served his sentence as he doubted whether the Home Office would take notice. He added about the suspect: "You told a pack of lies in the witness box. These offences are so serious that only a custodial sentence can be justified" and "The theft of these sorts of items is very widespread and must be discouraged." Detective Constable Phillip Leaver told the jury that when officers executed a search warrant on the suspect's home they found 130 pieces of stolen tool equipment.  Click here for full article.


For further information on PROACT email inquiries to: PROACT@eBay.com

eBay Direct - Click Here  -  (notify - info - questions)

 

Job Opening

Company

Location

Origination

National Account Mgr (NAM) Vector Security New York/New Jersey Vector Security
National Account Mgr (NAM) Vector Security Pacific Northwest Vector Security
District Loss Prevention Mgr Sears Holdings Corp. Washington DC Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Redwood City, CA Sears Holdings Corp.
Regional Loss Prevention Mgr Sears Holdings Corp. Atlanta, GA Sears Holdings Corp.
Divisional LP Director Confidential Chicago, IL Downing & Downing
Director of Investigations Confidential Central US Downing & Downing
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential New York City, NY Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential California Downing & Downing
District Loss Prevention Mgr Confidential Los Angeles, CA Downing & Downing
District Loss Prevention Mgr Confidential Stanton Island, NY Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening

Company

Location

Origination

Loss Prevention Mgr Sears Holdings Corp Valley Stream, NY LPJobs
Loss Prevention Mgr Sears Holdings Corp Lanesboro, MA LPJobs
Loss Prevention Mgr Sears Holdings Corp Staten Island, NY LPJobs
District Loss Prevention Mgr Sears Holdings Corp Woodbridge, NJ LPJobs
Loss Prevention Mgr Sears Holdings Corp Corpus Christi, TX LPJobs
Loss Prevention Mgr Sears Holdings Corp Livingston, NJ LPJobs
Loss Prevention Mgr Macy's McLean, VA LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Jacksonville, FL LPJobs
Loss Prevention Mgr Belk Jackson, MS LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Columbus, OH LPJobs
Loss Prevention Mgr Louis Vuitton North America New York, NY Indeed
District Loss Prevention Mgr Sears Holdings/Sears Louisville/Nashville Sears Holdings Corp
Loss Prevention Mgr Sears Holdings/Kmart Jackson, TN Sears Holdings Corp
IT/Loss Prevention Mgr Goodwill Industries Lincoln, NE Simply Hired
Loss Prevention Mgr T-Mobile New York, NY Juju
 

Maurizio Scrofani was promoted to President of CargoNet.
JD Daniel was named Regional Investigator for Stage Stores.
John Peyton was promoted to Sr. Area Loss Prevention Manager for Ross Stores.

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Policies and procedures give us boundaries and protect our organizations and the employees.  But when human nature kicks in and the adrenalin takes over, oftentimes reaction goes beyond and there's a consequence.  Regretfully, Wal-Mart had to fire those four LP employees, but if I had been in that room I think I may have reacted as they did.

Just a Thought
Gus Downing

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