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February 11, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings



Paul Jones
Head of Global
Asset Protection,
eBay, Inc.

Dan Provost
VP US Retail Store and Distribution Center LP,
Staples, Inc.

LP Program Spotlight
eBay's PROACT Team

Know about an event we should feature here? Let us know.



Women in LP Caucus
Mentor Program
Register Here

February 24, 2011
Los Angeles Area ORC Association Conference
Los Angeles, CA



February 23, 2011

RILA Horizons Committee Meeting
Chicago, IL

March 30-31, 2011
RILA Disaster Recovery & Preparedness Committee Meeting
Washington, DC


Jewelers' Security Alliance
March 9-11, 2011
Flamingo Hotel
Las Vegas, NV for info on registering


October 4-6, 2011
CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV




The new Food Safety Modernization Act has a little-noticed or widely-known clause in it that protects whistleblowers against retaliation from their employers.  Employees can't be fired, demoted, or denied promotions or raises if they speak up about what they think are violations.  "Whistleblowers are the informational lifeline to warn the public when government-approved food might be a public health hazard," said Tom Devine, the Government Accountability Project legal director. "It occurs frequently because the regulatory system can't hope to catch all the violations through spot checks."  Obviously setting up internal reporting processes is critical and helping the workers feel safe in reporting will encourage companies to respond proactively before they become public health issues.  (Source Associated Press)

A former Coach employee decides to sell her Coach handbag she had bought legitimately with her discount, and posted it on eBay.  Soon afterward, Coach's outside law firm Gibney Anthony and Flaherty sent her a "cease and desist" letter and threatened her with up to $2 million in penalties, instructed her to sign a statement admitting to wrongdoing and demanded she pay Coach $300. Coach then complained to eBay and had her posting deleted.  With an attorney, the former employee wrote the law firm and soon afterwards received an email from eBay reinstating her ad.  Last week, the former employee's attorney filed suit "alleging violations of the state Consumer Protection Act, defamation, interference with her business relationship with eBay, and other claims. The lawsuit, which seeks class-action status, claims that Coach's real motive in sending out the letters was an attempt to suppress the online sale of used items and force people to pay top dollar directly to the company if they want a Coach handbag."  One of her attorney's says Coach should at least do "minimal investigation to see whether those claims are accurate" before sending out letters threatening $2 million lawsuits.  Coach's position is obviously that its a "frivolous" lawsuit and intends to "vigorously defend."  If this gets traction in the courts, this could be a game changer.  (Source Associated Press)

An ongoing dispute between Amazon and the state of Texas over sales taxes ends in Amazon announcing they're closing their Irving distribution center and scrapping Texas expansion plans.  Last year, Texas demanded $269 million in uncollected sales taxes which Amazon responded to by filing a suit demanding to see their audit that produced that number.  Amazon has been the target of numerous lawsuits filed by states seeking sales taxes for online sales and they're fighting it tooth and nail.  (Source

This week, a New Jersey judge ruled in favor of A&P and against Grocery Haulers Inc.'s teamsters drivers which allowed A&P to break the contract, save over $9 million and start using C&S Wholesale non-union drivers.  Meanwhile, C&S closed their 5 union warehouses in New Jersey simultaneously and started servicing A&P thru their Harrisburg facility.  This is a big loss for the union and rumors have it that they weren't even willing to negotiate during the months leading up to these actions.  This may have an impact on how other supermarkets deal with this year's upcoming union contracts across the U.S.  (Source

According to a new report by Customer Growth Partners, the department stores gained market share last year for the first time in nearly three decades.  Fueled by innovation and execution and the last two years of lagging sales at Wal-Mart.  "Department stores from Macy's to Nordstrom, and mall operators from Macerich to Simon, have used the recession not just to cut costs, but to reinvent themselves, and they've emerged from the worst retail debacle in decades stronger and hugely more relevant to the needs and lifestyles of today's consumers," said CGP president Craig Johnson.   They've also cut prices, payroll, and inventory and are as promotional as anyone else.  (Source

"A study of retail loss prevention executives commissioned by Axis Communications and conducted by the Loss Prevention Research Council (LPRC) finds that for those who have yet to adopt IP video technology, the No. 1 reported obstacle to deployment was the perceived higher cost (42 percent). Nonetheless, experts are quick to point out that cost will figure less prominently as the industry continues to see greater product innovation in this space, natural IT improvements (known as Moore's Law), improved storage and compression technologies, and the move to hosted video."  IP video technology is an inevitable evolution.  (Source

The California Supreme Court unanimous decision stops retailers from asking for zip codes of customers who make credit card purchases because it violates consumer protection law and can be used as a "personal identification number."  While gas stations are exempt because they don't record the transaction, fraud prevention just took a major step back.  The Supreme Court returned the case to appeals court for further action which could include accessing damages to the merchants for infractions.  With identity theft being such a worldwide problem, the courts are starting to side with the consumers.  (Source Associated Press)

Former president and CEO of the New Jersey-based Charlie Brown's Steakhouse chain was sentenced to a two-year federal prison sentence for accepting more than $1 million in kickbacks from contractors and vendors back in 2008.  Since the CEO's resignation in Dec 08', that parent company CB Holding has closed 47 restaurants, filed for bankruptcy, and is selling its remaining 32 Charlie Brown's and Bugaboo Creek steakhouses.  (Source Associated Press)

Blockbuster plans on putting itself up for sale after a disagreement with its creditors.  (Source Associated Press)

Upcoming NRF event

Los Angeles Area ORC Association Conference
February 24, 2011, Los Angeles, CA
Make sure you plan on attending


eBay's PayPal Revenue to Double by 2013 -- Stock Soars 52 Week High

eBay's PayPal business is poised to surpass the core business in the next three to five years, CEO of the e-commerce giant said at Thursday's analyst meeting. Chief Executive John Donahoe said eBay was at an "inflection point" in e-commerce that the company would exploit, as consumers use smartphones -- a "store in their pocket" -- to shop and pay in one go. "This shift is creating new global opportunities for our company," said Donahoe. "We are driving the next generation of e-commerce. "Overall, revenue at PayPal is expected to grow from $3.4 billion in 2010 to between $6 billion and $7 billion in 2013, president of the division, Scott Thompson said. PayPal is also expected to meet its goal of $4.2 billion in revenue in 2011. PayPal is also looking to transform the way people use money. "I want to change money," says Sam Shrauger, vice president of global product and experience. "It could be so much better than it is now. Maybe in the future it can be cool. Right now, it's a pain." Click here for full article.

For further information on PROACT email inquiries to:

eBay Direct - Click Here  -  (notify - info - questions)


Job Opening




National Account Mgr (NAM) Vector Security New York/New Jersey Vector Security
National Account Mgr (NAM) Vector Security Pacific Northwest Vector Security
District Loss Prevention Mgr Sears Holdings Corp. Washington DC Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Redwood City, CA Sears Holdings Corp.
Regional Loss Prevention Mgr Sears Holdings Corp. Atlanta, GA Sears Holdings Corp.
Director of Loss Prevention Confidential Northeast Downing & Downing
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential New York City, NY Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential California Downing & Downing
District Loss Prevention Mgr Confidential Los Angeles, CA Downing & Downing
District Loss Prevention Mgr Confidential New York City, NY Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Loss Prevention Mgr Sears Holdings/Sears Warrenton, VA Indeed
LP Mgr/Physical Security Dollar General Tennessee Indeed
Regional LP Mgr rue21 Charlotte, NC Indeed
Loss Prevention Mgr 10Spot/Madrag Secaucus, NY Indeed
Loss Prevention Mgr Sears Holdings/Kmart Savannah, GA Sears Holdings
Regional LP Mgr Sears Holdings/Sears New York, NY Sears Holdings
Loss Prevention Mgr Sears Holdings/Sears Albuquerque, NM Indeed
Asset Protection & Safety Mgr Staples Portland, OR
Loss Prevention Mgr UGL Services Newton, MA
Store LP & Safety Mgr Lowes Companies, Inc. Philadelphia, PA LPJobs
Director of Risk Mgt Coinstar Director of Risk Mgt Simply Hired
Loss Prevention Mgr Sears Holdings/Sears Cheektowaga, NY Indeed
Regional LP Mgr Barnes & Noble Chicago, IL Indeed (reposted)

None to report.

Post Your New Job or Promotion! Click Here


Loyalty is one of the most precious values there is and a loyal team that's unified in its goals and objectives, even in defeat, is strong and supportive.  Loyal teams can make the largest tasks seem effortless and they create a sense of ownership of family that inspires individual performance and comforts individual failure.  Earned slowly and grown daily, loyalty is a commodity no leader can be without because it fuels success, unifies purpose, and gives birth to exceptional performance.  Without loyalty, teams splinter and lose focus on the true objectives.  It's rare to build a truly loyal team and it's incredibly difficult to keep them together long term with private agendas always pressuring the balance.  And yes, even loyal teams require balancing because at the end of the day it's always about personal agendas.  Professional sports teams are constantly looking for that balance and the right players to fit as a team and the same holds true in business.  With the right team, anything is possible and conversely one team member can destroy the entire balance.  So being a team player is important even when you decide not to be.

Just a thought
Gus Downing

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