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February 8, 2011

Loss Prevention & Safety Recruiters Since 1983

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FRIDAY FOCUS
Paul Jones
Head of Global
Asset Protection,
eBay, Inc.

Dan Provost
VP US Retail Store and Distribution Center LP,
Staples, Inc.

LP Program Spotlight
eBay's PROACT Team






Know about an event we should feature here? Let us know.




 


 




Women in LP Caucus
Mentor Program
Register Here


February 24, 2011
Los Angeles Area ORC Association Conference
Los Angeles, CA



 




 



February 23, 2011

RILA Horizons Committee Meeting
Chicago, IL

March 30-31, 2011
RILA Disaster Recovery & Preparedness Committee Meeting
Washington, DC



 


Jewelers' Security Alliance
March 9-11, 2011
Flamingo Hotel
Las Vegas, NV
jsa2@jewelerssecurity.org for info on registering




 


October 4-6, 2011
CLEAR/Coalition of Law Enforcement and Retail
2nd Annual Training Conference
Peppermill Resort/Casino
Reno, NV


 


 




 



Dots specialty retailer just posted the best shrink results in their company's history and well below industry averages.  Chris Duke, Dir of LP, and his team did a great job this past year obviously.  Of interesting note is that Dots was just bought by Irving Place Capital which also has a significant investment in Vitamin Shoppe and New York & Company.  This is great results for them considering having new owners.  Great timing Chris!

On Monday morning last week, employees at Provident Jewelry Store in Jupiter, Florida, showed up to work at 9 am after closing the store on Saturday night and found that thieves had broken into an empty store next to them, went into the attic and crawled inside the jewelry store and used a jackhammer and blow torch to cut through a wall bank vault and take $7 million in jewels - despite motion detectors and a two-way radio alarm system that never went off and no one got a call from the alarm company.  (Source securityinfowatch.com)

Last year at the NCS4 2010 Conference, a sports security conference held in New Orleans, security directors told peers over and over, whether from the NFL, NBA, or even NASCAR, that the number one factor involved in most security incidents at their events was over consumption of alcohol.  (Source securityinfowatch.com)

New Javelin Strategy & Research survey shows identity theft crimes fell 26% from 11 million in 2009, to 8.1 million in 2010, the sharpest decline in the history of the survey.  In 2009, 4.8% of Americans fell victim vs. 3.5% in 2010.  Total annual reported fraud fell from $56 billion to $37 billion, however, the average out-of-pocket loss went from $387 to $631 per incident with the consumers saying they spent an average of 59 hours recovering, up from 41 hours in 2009.  This annual telephone survey asks consumers to self-report their incidents and costs which doesn't prove that overall identity-based fraud is declining with bank data indicating fraud is actually up in many categories.  (Source msnbc.com)

Yesterday, a Romania Tribunal found hacker Vlad Duiculescu guilty and is one of the most important criminal cases in the history of eBay Inc.  He was known for developing the first widespread phishing kit used against eBay, developing the now famous 'Fake Second Chance Offer' scam, stealing proprietary data from eBay systems, compromising employee email accounts and even listening in on eBay conference calls.  Prior to his arrest on April 17th, 2008, Vlad spent years victimizing eBay users and employees.  eBay's GIS Technical Investigations and GR/Global Asset Protection staff spent years developing this case against Vlad, working closely with the United States Secret Service, FBI and numerous Romanian government agencies to bring an end to the attacks and bring Vlad to justice.   He was sentenced to a total of 3 years in prison with credit for the 22 months he served from his arrest until his release in January 2010. The court suspended the remainder of his sentence and placed him on supervision (like parole in the US) for a period of 8 years. If he violates the terms of his supervision or is charged with other crimes during that 8 year period, he faces having to serve the remaining 14 months of his 3-year sentence.

Another Russian hacker pleaded guilty yesterday and received a five-year suspended sentence and three years' probation after serving one year in remand for playing a key part in the robbery of $10m from RBS WorldPay in November 2008.  Yevgeny Anikin, 27, served as the "software specialist" in a cybercrime ring that hacked into WorldPay's systems and created counterfeit payroll debit cards with artificially boosted daily withdrawal limits before mules cashed out compromised accounts by withdrawing money from ATM machines across Europe, Asia and the US.  Another more senior member of the same hacking crew received a six-year suspended sentence in September 2010. Viktor Pleshchuk, 29, of St. Petersburg, Russia, escaped a more severe punishment after agreeing to both pay back 275m roubles ($8.9m) to RBS WorldPay and informing on his erstwhile partners in crime.  Doesn't seem like the Russian courts really support strong penalties.  (Source theregister.co.uk)

Beall's Loss Prevention team apprehends ORC gang of four this past weekend in Lakeland, Florida, for using booster bags, pawning the merchandise, and selling the stolen items on the internet.  They even had shopping lists of items to steal given to them by their fence.  Great Job Beall's!  (Source examiner.com)

February is usually the month when reorganizations are announced and a few will happen.  Last week, we heard of The Gap's plan to "merge the operations" of The Gap brand stores with Banana Republic and Gap Outlet Stores, but they won't be the only ones.  

A former research scientist was convicted of selling trade secrets of Dow Chemical to companies in China and faces 15 years in prison.  Selling company secrets, information, data, and marketing plans has become a big concern and companies like Target and Wal-Mart are taking it quite seriously.  With Wal-Mart fighting the executive who had accepted the Presidency at CVS (and CVS pulled that offer away) and Target paying one former EVP an additional $1 million over his traditional  severance package and stock awards not to go to work for a competitor for a year.  So one must be careful once you've resigned from a company and understand that companies like Wal-Mart will cut ties immediately and expect their information to be returned.  (Source Associated Press)

There are two grocery chains looking for new senior LP executives presently.

 

Upcoming NRF event
Los Angeles Area ORC Association Conference
February 24, 2011, Los Angeles, CA
Make sure you plan on attending

 

Vector Security announces the acquisition of New York State-based Hammond Security

Acquisition allows Vector to expand services to New York State market



Commenting that Hammond Security is "operated by talented people, servicing quality customers in a great market," Vector Security’s President and CEO, Pamela J. Petrow, recently announced that Vector acquired Poughkeepsie, NY-based Hammond Security.

According to Petrow, Hammond's culture, management philosophy, customer base, and regional community involvement match Vector's philosophies. "It is essential to find companies whose service levels and customer values closely match our own. While we have built our company, in part, to embrace the rapid changes this industry and its various markets have undergone and will continue to undergo in the future, we have not departed from the core philosophy that long-term customer relationships are the root of our continued success."

Founded in 1968 by industry veteran Mac Hammond, the Hammond family has remained deeply involved in their business. As Kim Sears, daughter of the company's founder and Hammond's Vice President, indicates, maintaining a high quality reputation is even more important when your family's name is on the door. "When the company's name and your personal name is the same on your business card, customer satisfaction takes on a new dimension." Sears, who will take responsibility for leading Vector's new NY State branch, says that the future will be bright for Hammond's varied customer base. "Our customers can be assured that the great personal level of service they have received over the past 40-odd years will be preserved, maintained and increased through our new association with Vector Security."

Customer stability and long-term service are also important to both Petrow and Sears. Sears points out that, "We built our company to provide a continually expanding level of security services to our customers. The result is that our customers view us as a one-stop-shop for all their needs, and can continue to do so." One proof of that viewpoint is the fact that Hammond has been recommended by its customers to their children and relatives. "We have been fortunate enough to serve the next generation of our initial customer base. As their sons and daughters grew up and purchased their own homes and businesses, we became part of their lives too!"

Jim Steining, District Vice President, is looking forward to Vector Security's association with Hammond Security. "With the retention of almost the entire Hammond staff, the voices and faces of our service delivery to Hammond's customers will remain the same; as will our commitment to delivering the same level of service excellence." Hammond's central station services will also remain local, providing high-end alarm monitoring services to the area's customers. Steining says he is looking forward to working with Kim Sears to grow and expand into new markets and specialty niches in the Hudson Valley area.
 

           Share Your Thoughts

 

Job Opening

Company

Location

Origination

National Account Mgr (NAM) Vector Security New York/New Jersey Vector Security
National Account Mgr (NAM) Vector Security Pacific Northwest Vector Security
District Loss Prevention Mgr Sears Holdings Corp. Washington DC Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Redwood City, CA Sears Holdings Corp.
Regional Loss Prevention Mgr Sears Holdings Corp. Atlanta, GA Sears Holdings Corp.
Director of Loss Prevention Confidential Northeast Downing & Downing
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential New York City, NY Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential California Downing & Downing
District Loss Prevention Mgr Confidential Los Angeles, CA Downing & Downing
District Loss Prevention Mgr Confidential New York City, NY Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening

Company

Location

Origination

Loss Prevention Mgr Kmart Corporation Miami, FL (#7711) LPJobs
Loss Prevention Mgr Kmart Corporation Crofton, MD LPJobs
Loss Prevention Mgr Kmart Corporation Miami, FL (#3615) LPJobs
Loss Prevention Mgr Kmart Corporation Hesperia, CA LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Hagerstown, MD LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Bellingham, WA LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Westminster, MD LPJobs
Loss Prevention Mgr Kmart Corporation Jacksonville, FL LPJobs
Loss Prevention Mgr Sears Holdings/Sears Lanesboro, MA Indeed
Loss Prevention Mgr Sears Holdings/Sears Redmond/Overlake, WA Indeed
Loss Prevention Mgr Sears Holdings/Sears Winchester, VA Indeed
District LP Mgr Factory 2-U/Fallas Paredes Bakersfield/Salinas, CA Monster HotJobs (reposted)
District LP Mgr Factory 2-U/Fallas Paredes Fresno/Sacramento, CA Monster HotJobs (reposted)
District LP Mgr Factory 2-U/Fallas Paredes San Jose/Oakland, CA Monster HotJobs (reposted)
Loss Prevention Mgr Sears Holdings Oakland Park, FL SimplyHired
Regional LP Mgr RadioShack Cincinnati, OH Indeed
 

None to report.

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In response to one posting we made about job eliminations, we stated "Regretfully, if you're in the group of jobs being cut, there's little you can do" and Jim O'Connor, Vice President of Loss Prevention, sent the following advice:  "I would agree that if someone comes up to you and says; hey, your job is being eliminated, you have 45 days to find a job -- your fired.  But, I would counter the argument "there is little you can do" with the following:

Know your organization, its growth plans and its competitive advantage.
Know the competition; are they moving into your markets, how will this impact your organization, and more importantly, how is your organization going to respond.
Keep your finger on the pulse of the organization, look for the nuisances; we (LP) are "trained" observers, use those skillsets every day.
Review and understand your organizations financials; listen to the quarterly conference calls (if you are public).
If sales have declined for an extended time, get a clear understanding of the organization's response.
Sometimes keeping to your core values works, but there are times the organization needs to re-invent itself.
Make yourself relevant to the organization, don't be considered the "LP Guy," get involved and know the entire business.
Be the expert in more than just your core competency; show the organization the tremendous value you can provide in all areas of the business.
During tough times, make yourself visible and invite yourself to the strategic meetings; be part of the solution, don't stand on the sideline, don't hide.
Don't wait to gain more responsibility, find the area where you can add value and tackle the job.

If an organization is facing extremely tough times, they may be reluctant to terminate the highly qualified, passionate, driven, energetic, enthusiastic executive who may be handling areas of the company that are critical to its continued success. Remember, in tough times, become more visible than ever before and show the organization how you are a significant part of driving the business on a go forward basis.

I'd be foolish to think that (if you did) all the things above, your job will remain secure. There are times it just doesn't happen that way. You do all you can do and the chips fall a different way.

If all doesn't go the way you'd like, don't get caught flat-footed, don't let the organization leave you before you've decided its time.

Thanks Jim, we agree totally!

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