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January 28, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings



Paul Jones
Head of Global
Asset Protection,
eBay, Inc.

Dan Provost
VP US Retail Store and Distribution Center LP,
Staples, Inc.

LP Program Spotlight
eBay's PROACT Team

Know about an event we should feature here? Let us know.



Women in LP Caucus
Mentor Program
Register Here

February 1, 2011
NRF LP Professional Development Conference Call
2:00pm Eastern

February 24, 2011
Los Angeles Area ORC Association Conference
Los Angeles, CA



February 23, 2011

RILA Horizons Committee Meeting
Chicago, IL

March 30-31, 2011
RILA Disaster Recovery & Preparedness Committee Meeting
Washington, DC






The UK VAT Tax (value added tax) that just took effect has had a major impact on the consumer as they show the biggest dip in consumer confidence since March 2009 with a 21-point drop in the consumers "major purchase" index.  This is bad news for the UK and some are saying that, when coupled with their bleak economic forecast, talk about a "double-dip recession for them is unavoidable."  Any discussion about a VAT tax here in the states has to be a major priority for every retailer and trade association.  Here's the evidence of its impact.  (Source

Lowe's is cutting about one management job per store, 1,700 middle level management jobs, and is adding 8,000 to 10,000 part-time positions on the weekend, when they're the busiest.  Between 4 to 8 part-time positions per store will be added to increase customer service and hopefully help sales.  (Source

With all of the overseas expansion, the Foreign Corrupt Practices Act (FCPA) and the upcoming UK Bribery Act of 2010 are regulations that warrant your attention, especially with the increased attention and enforcement its receiving.  Walt Palmer of PCG Solutions has a great blog about the subject and is currently working in that arena.  Visit his blog at

ur judicial system isn't stopping serial shoplifters like the one J.C. Penney apprehended in their Hickory Point Mall store in Decatur, IL, this week.  The 56-year-old woman even said "I don't know why you are wasting your time with me -- I will be out tomorrow, just like every other time."  And that's even with her being on parole with pending charges against her for drug possession.  As an industry, shouldn't we try to include this in the Federal ORC legislation and get them off the street and out of our stores?  Thanks to Scott  Sanford, Dir. of Investigations & Training for Barnes & Noble, and Bill Suthard, Senior Corporate Investigator for Barnes & Noble, as well for the article.  (Source

Short Hills Mall in New Jersey has been busy this week with identity theft, shoplifting and employee theft at Neiman Marcus and Bloomingdales.  (Source

Seems like the east coast Florida ORC groups like driving across alligator alley to the west side, Naples, and hitting their Coastland Mall as Abercrombie & Fitch found out this week.  (Source

New e-payment "Token System" offered by Sage Pay's makes it easier for retailers to become PCI DSS compliant and reduces sensitive data, credit card numbers, from being stored or transmitted by the retailers themselves.  (Source

The U.S. economy gathered speed in the fourth quarter, though below expectations, with the biggest gain in consumer spending in more than four years and strong exports offering the clearest signals yet that a sustainable recovery is under way.  (Source Reuters)

Workers in 2010 saw a mere 2% rise in wages and benefits which is the 2nd lowest in 3 decades.  (Source Associated Press)

UK police in coordination with U.S. authorities issued 40 search warrants and arrested 5 Thursday on suspicion of involvement in recent cyber attacks by hacking groups who supported WikiLeaks and attacked companies such as Visa, Mastercard, and Paypal.  (Source Associated Press)

The U.S. Justice Department is investigating more than 7,000 potentially fraudulent claims from the $20 billion fund set up for victims of BP's Gulf spill.  (Source Associated Press)

Borders gets a lifeline $500 million credit line from GE Capital, but it requires them to get another $175 million in credit from other lenders and $125 million in junior dept financing.  Can they get the additional $300 million?  And they're still considering a Chapter 11 reorganization.  (Source Associated Press)

Counterfeiting money in Canada is declining due to the difficulty of copying its currency and due to the efforts of law enforcement over the last few years.  The RCMP's Integrated Counterfeit Enforcement Team (ICET) has done a great job of taking out major organized gangs and impacting the reduction in counterfeit circulation.  (Source


Upcoming NRF event
Los Angeles Area ORC Association Conference
February 24, 2011, Los Angeles, CA
Make sure you plan on attending


eBay CEO Discusses Work Life Balance Struggles & Woman in Leadership

eBay CEO John Donahoe recently spoke at the first eBay Women's Leadership Conference and discussed the importance of work-life balance along with his commitment of having a powerful lineup of women at the top of eBay, he said, "should be a source of competitive advantage." For a lot of people, their job is their life and their life is their job. John and Eileen Donahoe decided early on that they didn't want to live that way. One night when he was 23 and already an up-and-comer at consulting giant Bain in Boston, he wrote this message to his fiancée on a Shawmut Bank slip over dinner: "I will not live the life of a management consultant." Since joining eBay in 2005 and taking over as CEO in 2008, he's been leading a turnaround and doing a pretty good job at it. The hardest part of the turnaround seems to be complete -- Donahoe has replaced a lot of management and revived eBay's earnings growth and its stock price. So now, he says, he is aiming to make eBay a model company for developing women executives who, well, want a life besides their jobs. Click here for full article.

For further information on PROACT email inquiries to:

eBay Direct - Click Here  -  (notify - info - questions)


Vector Security Marks 10th Anniversary of InSite by Releasing Major Revisions!

InSite's 6th upgrade release features online instructional tutorials, upgraded features and increases ease of use.

In 2000, Vector Security released its first version of InSite, the company's web-based building alarm information management program. Now, eleven years later, Vector is releasing its 6th revision. InSite 4.2 provides a number of enhancements and improvements. Here are the highlights:

Online Tutorials
Now users can learn InSite from the start, brush up on the technology, or even train co-workers more easily and conveniently, using a variety of InSite tutorials that are available online. These quick and easy tutorials can be taken any time they choose, 24/7.

Upgraded Server Configuration
We put a virtual environment in place for our web server and added a redundant data server. This will improve speed and efficiency, while reducing downtime.

New Service Request Page
Entirely upgraded to allow greater speed and performance.

Service Requests for Additional Technologies
Now users can request service for a number of additional installed technologies such as video surveillance, access control and electronic article surveillance (EAS).

Support Auto-Responder:
When a request is sent to InSite, the system will automatically send back a message indicating that the request has been successfully received. It will also reiterate our hours of operation so users can better plan our service response or call-back action.

Password Reset Email Message:
This existing service has been modified to be more instructive and easier to use. It provides the InSite user with an email message any time the user's profile is modified or when a request to reset his/her password is submitted.

Updated Contact Us Page:
This page has been upgraded to include both Central Station and National Service Center (NSC) numbers AND email contacts.

Call List -- Code Change Completion Time Parameters:
These have also been updated to clearly indicate the expected completion time of call list and/or code change requests submitted through InSite.

Vector Security gained credibility as a premier alarm monitoring provider based on the company's ability to better manage the fundamentals of building alarm management. The building alarm system is still a retailer's "first line of defense" in an overall LP program, and it serves a distinct purpose in preventing the potential for high losses. But the day-to-day management of alarm systems, deployed and in use on a nationwide basis, can become an arduous task. The unfortunate result is that problems with alarm systems rarely hit the radar screen unless or until there is a high loss due to complete circumvention or failure. When they occur, these incidents can be due largely to improper system operation, management or maintenance; conditions that could have easily been remedied if someone were watching.

Since Vector first introduced InSite back in 2000, it's been known within the retail loss prevention community as a service which has been "designed by loss prevention professionals to service the loss prevention community." And like the retail LP community, InSite's capacities have grown throughout that time in tandem with the needs of the retail LP community and will continue to do so.

   Share Your Thoughts


Job Opening




National Account Mgr (NAM) Vector Security New York/New Jersey Vector Security
National Account Mgr (NAM) Vector Security Pacific Northwest Vector Security
District Loss Prevention Mgr Sears Holdings Corp. Washington DC Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Honolulu, HI Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Redwood City, CA Sears Holdings Corp.
Regional Loss Prevention Mgr Sears Holdings Corp. Atlanta, GA Sears Holdings Corp.
Director of Loss Prevention Confidential Northeast Downing & Downing
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential New York City, NY Downing & Downing
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential California Downing & Downing
Assistant VP Security Confidential Southern CA Downing & Downing
District Loss Prevention Mgr Confidential Los Angeles, CA Downing & Downing
District Loss Prevention Mgr Confidential New York City, NY Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Chief of Police Cleveland Clinic Cleveland, OH Indeed
AP Mgr-Distribution Center Duane Reade Maspeth, NY Juju
Workers' Comp LP Mgr Lexington Medical Center West Columbia, SC Simply Hired
Store LP and Safety Mgr Lowes Companies, Inc. Plattsburgh, NY Simply Hired
High-end Retail LP Acct Mgr Confidential listing New York NY Simply Hired
Loss Prevention Mgr Sears Holdings Corp Cincinnati, OH LPJobs
Loss Prevention Mgr Kmart Corporation Raleigh, NC LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Cheyenne, WY LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Sterling, VA LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Redmond, OR LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Yuba City, CA LPJobs
Assistant Security/LP Mgr Macy's Buffalo, NY LPJobs
Loss Prevention Mgr Sears Holdings/Kmart Raleigh, NC Sears Holdings Careers
District LP Mgr Sears Holdings/Kmart Charleston, SC Sears Holdings Careers
Store LP and Safety Mgr Lowes Companies, Inc. Springfield, MO LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Altoona, PA LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Arden, NC LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Cross Lanes, WV LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. West Hills, CA LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Alexandria, LA LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Stafford, VA LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Florence, SC LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Pikeville, KY LPJobs
District Mgr Investigations Macy's Metro District Brooklyn, NY LPJobs

None to report.

Post Your New Job or Promotion! Click Here


Some advice on making cold calls during your search efforts:

  Never make them on Monday unless absolutely necessary.
Always do your homework on the company, position and executive before calling.
3.   Have the room set up for an uninterrupted, focused and quiet conversation.
Always have your resume in front of you.
Have a legal pad to take notes.
Have a bottle of water ready.
Have the company website up in front of you.
If you know executives with the company, that's great, but be careful, it could be a double-edged sword.
9.   Prepare
some questions about the overall Loss Prevention program, not the monetary details or benefits.  Do not go there in a cold call!

Thank the person for taking the time with you regardless of where it goes.
Ask if it's a good time to talk or should you call back at another time.
Always respond with an email within 24 hours.

Good luck,
Gus Downing

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