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January 13, 2011

Loss Prevention & Safety Recruiters Since 1983


Our Mission--To Educate, Inform, and Instill a Sense of Community
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Paul Jones
Head of Global
Asset Protection,
eBay, Inc.

Dan Provost
VP US Retail Store and Distribution Center LP,
Staples, Inc.

LP Program Spotlight
eBay's PROACT Team

Know about an event we should feature here? Let us know.



Women in LP Caucus
Mentor Program
Register Here

January 14, 2011
NRF LP State of the Industry Update Conference Call
2:00pm Eastern

January 27, 2011

Webinar: National Level Exercise

2:00pm Eastern

February 1, 2011
NRF LP Professional Development Conference Call
2:00pm Eastern

February 24, 2011
Los Angeles Area ORC Association Conference
Los Angeles, CA








The NRF's State of the Industry Conference Call led by Joe LaRocca, Sr. Advisor, Asset Protection for the NRF, and Bill Titus, VP of LP for Sears HC, is tomorrow at 2 pm Eastern time.  This is a must hear call for the industry as 2011 may prove to be the best year in quite some time, but there's some challenges as well.  Start the year off right and hear where these two executives think we're going as an industry.  Click to register now!

Obama is calling for an Internet ID for all Americans to increase security while the U.S. Commerce Department oversees the security of cyberspace.  An internet ID may cut down on fraud and, with the Commerce Department in charge, civil liberties and privacy will remain top priorities.  Thanks to John Mearls from eBay for the article.  (Source

Target Stores has agreed to acquire 220 Zellers leases in Canada from Hudson Bay Co., and aims at opening 100 to 150 stores in 2013-2014.  Hudson Bay will sublease the stores back from Target for a while until the transition is complete.  (Source Associated Press)

If Borders goes out of business, it'll have a serious financial impact on the publishers and on the consumers with Amazon gaining negotiating power over prices.  Interesting read.  (Source  Borders is closing one of their 3 DC's in Tennessee and cutting 310 jobs as well.  (Source

A new KPMG Fraud Barometer report shows financial fraud in the UK hit a 23-year high in 2010 and increased 16% over 2009 with only looking at incidents with losses of over $150,000 that became the subject of High Court cases.  Obviously, true level fraud was even higher.  (Source

Chinese auction website Taobao takes down the 50,000 stolen iTunes accounts that had an associated active credit card of the person whose account they were stole from, that they were allowing to be auctioned last week.  (Source

The NRF names David French Senior Vice President for Government Relations.  French most recently held this same position at the International Franchise Association and led the government relations programs at the International Foodservice Distributors Association and Food Distributors International.  Obviously, he'll be involved in the ongoing ORC initiatives and other legislative issues regarding the Loss Prevention community.  (Source

When iPads are put in the hands of cashiers this year, what's the outcome from a Loss Prevention standpoint?  And how does LP use this new tool not just from a preventative standpoint, but from a proactive position as well.  It's predicted they'll be there this year and the cashiers will be armed as the consumers are.  This is game changing, especially from a fraud prospective.  The ability to capture customers data and share it instantly.  Other " 5 Things coming in retail in 2011."  Interesting read (Source

Facebook users in 50 states can now sign up for Amber Alerts as reported yesterday by the Justice Department and the National Center for Missing & Exploited Children.  Having helped 525 missing children since its inception in 1996, today marks the 15th anniversary of the kidnapping and murder of Amber Hagerman, the namesake for the program who was 9 years old when she was killed. (Source Associated Press)

"The Most Valuable U.S. Retail Brands of 2010" rankings.  Interesting read!

New LP shrink system working well in Europe and now coming to the States that, when a single protected item is removed from the shelf, a quiet beep sounds alerting and hopefully deterring the shoplifter.  Developed by IMCo in Europe, it's now being distributed by Intelligent Loss Prevention and called the OPEN Merchandising System.  (Source

Upcoming NRF event
Los Angeles Area ORC Association Conference
February 24, 2011, Los Angeles, CA
Make sure you plan on attending


Vector Security Plans to Increase Number of LPC -- LPQ Scholarships Available in 2011 Program

Applications accepted through February 25, 2011

Vector Security has planned to increase the number of LPCertified (LPC) and LPQualfied (LPQ) scholarships it provides for this year's program. 2011 will mark the third consecutive year that Vector has sponsored its scholarship program, which is designed to assist worthy retail loss prevention professionals in achieving both of these certifications.

Vector first began this program in 2009, when the company offered a total of 10 LPQ scholarships. Vector then increased the number of scholarships in 2010 to a total of 20, split between the LPQ and LPC programs. In 2011, Vector plans to further increase the scholarship program to offer 15 LPQ scholarships and 15 LPC. According to Vector Security's Executive Vice President, Michael T. Grady, the increase is warranted to match the heightened interest in the Loss Prevention Foundation (LPF) programs. "When we began our scholarship program three years ago, we did so with two clear intentions in mind. First, we wanted to support an educational process that would create additional value to the LP profession. Second, we wanted to offer LP professionals a resource for achieving these certifications, without the need for the financial contribution to come from them personally or from their employer. Launching any professional certification program requires a lot of funding, time and effort. Many fail due to lack of sincere, continuous support and interest. Knowing the long-term value of this endeavor, we wanted to continue to support the program to help guarantee its viability and prove its worth in the eyes of the retail industry."

The Loss Prevention Foundation President, Gene Smith, appreciates the continued level of commitment Vector has made to this program. "Mike and his team have worked hard to promote and help validate our programs. They have been there from the start and are a remarkable example of how a solution provider that serves the retail LP industry can make a difference to the people who work within it. Vector gets it! They have led by example by having many of their own staff obtain certification. Vector realizes that today's LP professionals are expected to be sharp, technically savvy business managers, leaders, educators, social scientists, accountants, statisticians, high level executives, and of course-- investigators. Certification is a means to enhance career performance. It expands a person's knowledge and expertise, confirms core competencies, challenges perspectives and reinforces loss prevention industry goals and objectives."

Grady adds that the 2010 scholarship program was changed to meet the expanding value of the LPF. "In 2010, we augmented the program in several ways. It was the first time we began offering LPC scholarships to the more seasoned LP professionals who are looking for higher degrees of learning. We also opened up the program to people who were seeking LPQ scholarships from outside the industry -- people such as college students, police officers and military personnel -- who wish to develop careers in retail LP."

Grady comments further that, "Everyone whose career is tied into retail loss prevention has a stake in increasing the level of professionalism within the industry. Better educated people can bring about greater results, create better LP programs and even better deploy new LP technologies within their organizations. Curbing losses due to shrinkage is the only free money left on retailers' tables. They don't need to discount it, promote it, advertise it, or stay open late to create it-- and better educated and trained LP departments are the reason why that money can fall right to the bottom line."

Vector's 2011 scholarship program will be released in January, offering a combined total of thirty LPQ and LPC scholarships, including covering all course and exam certification fees. Applications will be made available online at Vector's website,, and through the Loss Prevention Foundation (LPF). Applications will be accepted through February 25, 2011, and the winners will be announced in March. Inquiries can also be made directly to Vector Security. Please contact Debbie Fisher at 724-779-8810, ext. 1206, or by email at

Follow this great effort here!
                                       And watch for more news and how to apply on the Daily every day!



Job Opening




National Account Mgr (NAM) Vector Security New York/New Jersey Vector Security
National Account Mgr (NAM) Vector Security Pacific Northwest Vector Security
Director of Loss Prevention Confidential Northeast Downing & Downing
Director of Loss Prevention Confidential Midwest Downing & Downing
National Account Sales Mgr Confidential New York City, NY Downing & Downing

District Loss Prevention Mgr

Sears Holdings Corp.

Boston, MA/Nashua, NH

Sears Holdings Corp.
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential


Downing & Downing
Assistant VP Security Confidential

Southern CA

Downing & Downing
District Loss Prevention Mgr Confidential Los Angeles, CA Downing & Downing
District Loss Prevention Mgr Confidential New York City, NY Downing & Downing

Today's Daily Job Postings from the Net - Appearing Today Only

Job Opening




Regional Loss Prevention Mgr Sears Holdings Corp Atlanta, GA
Regional Loss Prevention Mgr Sears Holdings Corp New York, NY
Regional AP Sr Mgr Wal-Mart Albany, NY walmartstores
Area Loss Prevention Mgr Lowes Companies, Inc. Manchester, NH LPJobs
Loss Prevention Mgr Macy's Carousel Syracuse, NY LPJobs
Loss Prevention Mgr Sears Holdings Corp Jackson, MI LPJobs
Asset Protection Manager Saks Riverside Square Hackensack, NJ careersatsaks
Asset Protection Manager Saks Tysons Galleria Mclean, VA careersatsaks
Asset Protection Manager Saks Fifth Avenue Beverly Hills, CA careersatsaks
Asset Protection Manager Saks Dallas Galleria Dallas, TX careersatsaks
Asset Protection Manager Saks Fifth Avenue New York, NY careersatsaks
District Loss Prevention Mgr DSW, Inc. Northern California LPJobs
David French named Sr. Vice President of Government Relations for the NRF
Scott Pickrel named Regional Loss Prevention Manager for Autozone

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A response to yesterday's Tip;

Gus, your points are well taken. I would like to comment on the last sentence related to approaching the conversation with your boss -

"Lastly, always make the conversation with your boss a positive, emphasizing what you've learned, accomplished and how grateful you are for the opportunity."

What I feel is often overlooked and undervalued is the response from the boss at the time they receive resignation. More often then not, there is no time to prepare for a resignation as most come as a surprise. How you respond to the resignation and the dialogue that follows can have a lasting impact on yourself, the company, and the employee. A negative response could leave the employee with a sense of resentment toward you and the company despite having an otherwise mutually rewarding relationship during his/her employment. Instead, the resignation should be a positive experience for both the employee and boss.

For example. If someone walks into my office and resigns, I like to understand the reasons behind their decision. I'm not doing it to try and talk them out of it, I'm doing it as a mentor to make sure he/she appropriately evaluated the pros and cons of their decision. While it may not change their mind, it may give them some insight into something otherwise overlooked. Equally important, I like to understand what I could have done differently that would have impacted his/her decision to leave. I feel this helps with my professional and personal growth. Finally, I offer no opinions on their decision unless they are asked of me. Instead, I acknowledge that he/she has made a decision they feel is in the best interest of his/her family and professional growth. I always conclude by offering them the best of luck.

In summary, a resignation should not be received negatively. There will certainly be extra time and effort needed to get someone new hired and trained. However, through leadership and being a mentor, you have helped put this person in a position to advance his/her career. Therefore, knowing you have put your footprint on this person's past and future leaves you with a sense of professional satisfaction.

Will Graeber
A Loss Prevention Executive
Denver, Colorado

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