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December 3, 2010

Loss Prevention & Safety Recruiters Since 1983

Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings

News Brief Sponsored by WG Security Products, Inc.

Coming next Friday
Barry Grant
Sr. VP LP & Operational Support
CPI Corp.

Jodie Murphy
Sr. Mgr. Investigations

Paul Jones
Head of Global
Asset Protection,
eBay, Inc.

LP Program Spotlight
eBay's PROACT Team

Know about an event we should feature here? Let us know.




Public Service Announcement

The NRF's Crowd Control Mgt. Guidelines

Women in LP Caucus
Mentor Program
Register Here

February 1, 2011
NRF LP Professional Development Conference Call
2 PM Eastern





Save the dates!

Sunday, March 6-March 9, 2011

2011 Asset Protection Conference
Buena Vista Palace
Hotel & Spa
1900 Buena Vista Drive
Lake Buena Vista, FL 32830
For more information,
Click Here






ORC Solutions and Downing & Downing, Inc. today announce the strategic and exclusive partnership to distribute and evolve the ORC Workbench tool throughout North America.  This premier tool for identifying sellers who fence stolen goods online has been endorsed and is partnered with eBay and allows users to rapidly sift through available and sold listings and interactively helps investigators spot suspicious activity.  With the ORC Solutions product development team dedicated to adding value to the Loss Prevention industry by providing best-in-class and first-to-market software that detects online e-fencing and the Downing & Downing team's industry knowledge and previous software roll-out experience, the partnership will give retailers a one-point-of-contact model that is dedicated to ensuring superior service levels, responsiveness, and drives value for the Loss Prevention industry and helps combat this ever growing industry problem.

With Thanksgiving Day online sales up 28% and hitting $407 million in sales, Cyber Monday delivered the internet's first ever billion dollar day.

A 23-year-old Russian man is due in Wisconsin federal court today for placing malicious code on unsuspecting user's computers and then hijacking the infected machines to send out billions of spam emails with some days accounting for one of every three unwanted e-mails in the world.  (Source Associated Press)

November retail sales showed the second-biggest monthly percentage gain in four years with the International Council of Shopping Centers' index showing a 5.8% gain in revenue at stores open at least a year in November, raising hopes spending might remain strong for the rest of the holiday season.   But it's still early in the holiday game and 40 percent of sales typically come in the last 10 days before Christmas.  (Source Associated Press)

Three plead guilty to smuggling counterfeit Coach handbags made in Malaysia and China into the Port of Baltimore.  Twice last year, the three received a container loaded with about 25,000 counterfeit Coach handbags. Prosecutors say the loss attributed to the fake merchandise was between $400,000 and $1 million.  (Source Associated Press)

Goggle will be beefing up policing efforts of copyright violators on their YouTube video site and other services and will respond to complaints within 24 hours.  (Source Associated Press)

70% of consumers said they plan to buy gifts at clothing stores at the mall this year, according to a new survey from UBS Investment Bank and the American Research Group, which is in sharp contrast to last year's holiday season when most gift-givers favored Wal-Mart and other discounters, picking up practical items like towels and gift cards.  (Source Associated Press)

Neiman Marcus November same store sales up 5.5%
Macy's November same store sales up 6.1%

The Royal Canadian Mounted Police issues warnings to holiday shoppers about counterfeit knock-offs.  (Source

There are 6 senior Loss Prevention positions available in the market presently which is high for this time of year normally, but significant given the economy.  It will lead to more in the spring, especially if holiday sales are as good as what's expected. 


Return Fraud to cost Retailers $3.7 billion this Holiday Season (Source NRF Survey)

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For PayPal, the Future Is Mobile

When Scott Thompson, the President of PayPal, chats with executives at its parent, eBay Inc, he is diplomatic about the size of his business compared with eBay's marketplace. "I hope -- honestly, genuinely -- that we never get bigger than you," he tells them. But in fact, PayPal, the online payment service, is quickly narrowing the gap. PayPal's President says he expects payments made using cell phones to be a major contributor to growth. A strategy started under eBay's management to expand PayPal to retailers outside of the company is paying off handsomely. More than eight million merchants, including those on eBay, now use the service, among them Dell, United Airlines and Best Buy. "A lot of people failed to understand and appreciate what a significant lead PayPal has and how difficult it is to overcome," said Scott Kessler, an analyst with Standard & Poor's.  Click here for full article.

For further information on PROACT email inquiries to;

eBay Direct - Click Here
(notify - info - questions)


Submitted by Art Silva, Vice President, North America Operations, ESPRIT International

One person's journey through transition (Chapter 2 of 3)

So why would I leave a strong leader like Maurice Cloutier -- the man who took a chance on bringing me in as an analyst when it was unheard of at the time, who opened numerous doors for me, and who exposed me to so many aspects of the retail world? Why leave the strong team I was a part of? Why leave my comfort zone where I felt like I knew the intricacies of just about all areas of the company? So many people spend their entire career job-hopping in the hopes of finding a team and company like the one I had, so why leave?

Those were just some of the questions and fears I had to answer. I discussed the opportunity with my closest friends/advisors and I received a great deal of support from them as well as from my family. I realized, though, that while there was still more that I could learn and contribute where I was, the team that I was leaving was in a really good place and I knew I would still be around to help transition my duties. I needed to push myself through my fears of the unknown and take on this challenge. I felt comfortable with my current skill set as well as my ability to learn, and I knew that I couldn't let my fears paralyze me into missing out on such a great opportunity.

Which led me to the moment I feared the most -- discussing my decision with my boss. I won't lie and say it was an easy conversation to have, but I valued his opinion, and before I finalized my decision I wanted his input. While I knew that he had always been supportive and would continue to be so, there was still the uncomfortable task of broaching the subject. Once I did, though, he made sure that I had done my homework, had asked the right questions, and ultimately, he agreed that this opportunity was the type that we had been developing me for and that this move was the right one to make.

My transition began with the decision-making process as shared in these last two chapters but isn't over yet. Please join me for the last stage of this journey where I will go through the more traditional transition period, how none of us are the first to make this walk, and our network of supporters is greater than we realize.

Share your Thoughts!


Job Opening




Corporate LP Mgr HD Supply Orlando, FL HD Supply

District Loss Prevention Mgr

Sears Holdings Corp.

Boston, MA/Nashua, NH

Sears Holdings Corp.
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential


Downing & Downing
Assistant VP Security Confidential

Southern CA

Downing & Downing
District Loss Prevention Mgr Confidential Los Angeles, CA Downing & Downing
District Loss Prevention Mgr Confidential New York City, NY Downing & Downing

Today's Daily Job Postings from the Net - appearing today only

Job Opening




Store LP and Safety Mgr Lowes Companies, Inc. Springfield, IL LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Saint Clairsville, OH LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Kailua Kona, HI LPJobs
Loss Prevention Mgr Sears Holdings Corp Albuquerque, NM LPJobs
Loss Prevention Mgr Sears Holdings Corp Chicago, IL LPJobs
Loss Prevention Mgr Dept of Workforce Svcs Ogden, UT SimplyHired
Loss Prevention Mgr Kmart Corporation Newark, DE WorkInRetail
Sr. Regional Loss Prevention Mgr Abercrombie & Fitch Columbus, OH SimplyHired

None to report.

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Managing your career upwards requires a vision of where you want to go and how you're going to get there.  Other than personal performance, one of the primary factors is who you know and how you develop those relationships.  Everything you read talks about managing relationships around you in your current role, but the real key is the relationships you have outside your role or your company and not just in the LP community but with successful operators outside your current scope.  If you expect to truly excel in your career, you've got to expand your contacts and develop them as you would the operator beside you.  Obviously, this can be difficult and slow to progress.  But give it some thought for the new year and set some goals of meeting new executives and expanding your circle.  Because one person, one contact, can make a difference and you never know who that might be.

Just a Thought
Gus Downing

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