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November 23, 2010

Loss Prevention & Safety Recruiters Since 1983

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The LP industry's interactive daily e-mail column where YOU can make postings

News Brief Sponsored by WG Security Products, Inc.

Coming soon...

Matt Steinfort
President & CEO, Envysion


Barry Grant
Sr. VP LP & Operational Support
CPI Corp.

Jodie Murphy
Sr. Mgr. Investigations

Paul Jones
Head of Global
Asset Protection,
eBay, Inc.

LP Program Spotlight
eBay's PROACT Team

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Public Service Announcement

The NRF's Crowd Control Mgt. Guidelines

Women in LP Caucus
Mentor Program
Register Here

February 1, 2011
NRF LP Professional Development Conference Call
2 PM Eastern

Save the dates!

Sunday, March 6-March 9, 2011

2011 Asset Protection Conference
Buena Vista Palace
Hotel & Spa
1900 Buena Vista Drive
Lake Buena Vista, FL 32830
For more information,
Click Here


Target CEO says Target will have the best comp performance in three years this fourth quarter.  With the Pfresh concept (fresh food, dry grocery and consumable products) in 462 stores and planning to expand next year to another 400 and their 5% Rewards program they're increasing traffic and average transaction sizes. (Source Retailing Today).

Limited Brand's Victoria's Secret opened its fourth store in Canada last month and has plans to open 30 Bath & Body stores as well.  Canadian retail sales have grown 3% to 4% points faster than the U.S. market since 2006 and J Crew just announced its first store next year.  With Kohl's, Target, Lord & Taylor, Marshalls and Bed Bath & Beyond continuing their expansion, Canada is hot!  As this writer has commented before, the LP industry in Canada is growing as well.  It's a great time for the LP Industry in Canada!  (Source

Last year's Sotheby's auction of the late Italian designer Gianni Versace's Lake Como villa contents had the "star lot," an 18th century painting by German artist Johann Zoffany, withdrawn at the last moment by the family.  Shortly after, the Art Loss Register contacted Sotheby's, representing a direct descendant of the subject of the painting, to inform them the painting had been stolen in 1979.  The Versace family returned the painting to the rightful owners and the Art Loss Register comments by saying; "This portrait does...hold particular sentimental value to the...heirs and the Versace family were extremely gracious in their willingness to compromise in seeing its return."  (Source

LifeLock, identity theft security firm, began mailing checks to nearly one million customers nationwide as part of a settlement with the Federal Trade Commission and 34 states for misleading advertising.  After an FTC investigation, it was found that LifeLock, who claimed to "guarantee" to protect consumers' personal information and prevent criminals from using it to open accounts in consumers names, found that LifeLock gave consumers no protection against the most common type of identity theft -- misuse of existing accounts and no protection against employment identity theft, or medical identity theft.  By the way, this was the advertisement that had LifeLock's CEO pictured with his own social security number. (Source

While the retail industry has been keeping annual salary increases in the 2% to 3% range last year, the BDO U.S.A. survey released last week shows that in the mid-market retail industry, the Board of Director's average increase in compensation was 14% last year which is the highest increase of any industry sector surveyed.  "That tells us that companies are looking for very seasoned executives and very seasoned board members to come onto their boards, and they are willing to pay for it," according to Randy Ramirez, Northeast regional leader at BDO. "That was a big jump -- when you consider that board pay was only up about 2% across all industries, the 14% increase in retail sticks out like a sore thumb."  (Source

J Crew may be going private again with an offer from TPG Capital and Leonard Green & Partners for roughly $2.8 billion.  (Source Reuters)

The Loss Prevention Department at Sears Holdings Corp over the last 6 years has seen more LP executive senior promotions internally and externally than any other during that period and may even begin to reach the Montgomery Ward achievements of the 70's and 80's in the future.  With only a partial list below; 

Will Powell -- SVP & President, Sears Hometown Stores
Stan Welch -- VP/LP, JC Penney Inc.
Mark Stinde -- Senior Director LP, 7-11 Stores Inc.
Mike Gray -- RVP/GM, Sears FLS
Marv Martinez -- RVP/GM, Kmart
Rudy Mazak -- Director, Sears Hardware Stores
Chris Spaccaforno -- Director of Operations, Sears Hometown Stores
David Brightly -- Vice President of Loss Prevention, Orchard Supply
Tom Arigi -- Divisional VP of LP for Kmart
Jill Roadman -- Divisional VP Loss Prevention, Specialty & Small Store
Don Burkett -- Divisional VP, Loss Prevention Systems, Investigations, & Safety
Scott Glen -- Senior Director, Loss Prevention Operations & Analytics

Deliberations began yesterday in the Oracle-SAP case where a now-defunct subsidiary of SAP, TomorrowNow, stole Oracle software.  SAP admittedly claims the value to be $40 million and Oracle's CEO Larry Ellison called for damages of $4 billion.  Yesterday's article mistakenly named Mike Hurd as the former SAP CEO who Oracle wanted to testify, where in today's article it correctly names Leo Apotheker as the current HP CEO who had been SAP's CEO at the time of the theft incident.  Oracle unsuccessfully tried to subpoena Apotheker claiming he had knowledge of the theft, but was unable to prove it.  (Source Reuters)

PacSun 3Q reports same store sales down 3% with revenue down 4% and a loss of $7 million.

Jack in the Box 4Q reports same store sales down 3.3% with company owned store revenue down 7%
Retail Ventures (DSW) 3Q reports same store sales 10.1%
Brown Shoe (Famous Footwear) 3Q reports same store sales up 10.6% with net sales up 14.5%

Reed Hastings, CEO of Netflix picked the name of his company in 1999 because he knew one day that online streaming would replace DVD's and he's steering his company that way.  In a way, the move to streaming is mirroring what's happening in the newspaper/print industry and the book industry.  (Source Associated Press)

Return Fraud to cost Retailers $3.7 billion this Holiday Season (Source NRF Survey)

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Brothers nabbed in largest organized retail theft bust in Chicago history

Arrests lead to partnership between prosecutors and retailers

Cook County State's Attorney, Anita Alvarez, announces charges Sunday against two brothers in a large scale. The arrests last week of two brothers, along with the discovery of more than $4.5 million in cash and a Northwest Side warehouse filled with goods of questionable origin, is considered the largest crackdown on organized retail theft in Chicago's history, officials said Sunday.

Cook County State's Attorney, Anita Alvarez, released new details on the investigation into the large-scale fencing operation allegedly run by Ajay Patel, 36, of Glenview, and Vijay Patel, 37, of Lincolnwood, and laid out a plan to fight crimes of that type.

The state attorney's office, Chicago police and several major retailers have teamed up on a task force designed to combat organized retail theft and fencing. Alvarez said her's is the first prosecutor's office in the country to join such an effort.

"Those that will receive the greatest benefit from our collective efforts will be the consumers of Cook County, who take a direct hit to their pocketbooks as a result of organized retail theft and fencing," Alvarez said at a news conference Sunday.

Illinois residents lose an estimated $77 million in tax revenue each year because of organized retail theft, authorities say. Fencing, the reselling of stolen goods, drives up prices. The crimes also jeopardize consumers who might inadvertently purchase stolen items such as medication or infant formula, which may have been improperly stored or have altered expiration dates.

"When you think of organized crime versus the common shoplifter -- such as a 17-year-old kid who steals a bottle of booze -- it's their job. It's what they do for a living," said Dan Ensing, organized retail crime investigator for Dominick's, which is a member of the task force.

Formed this summer, the task force also includes Target, CVS Pharmacy, J.C. Penney and Walgreen Co. Members will conduct quarterly meetings to discuss investigations, concerns and potential legislative initiatives, officials said.

This month, the task force launched a Web site to share information about organized retail theft across Cook County. The information, officials said, will help authorities to create mapping patterns and identify potential fencing operations.

Ensing said organized shoplifters, called boosters, typically target liquor, baby formula, over-the-counter medication and coffee.

"One professional booster is equal to four or five shoplifters," he said.

The Patel brothers owned and operated a wholesale importer of general merchandise. Goods were sold on the first floor of an Albany Park warehouse as well as online, authorities said.

Authorities arrested the men Nov. 16 after they allegedly purchased $100,000 worth of merchandise including laundry detergent, batteries and razors from undercover officers for only $22,000.

The Patels are charged with theft and money laundering, class 1 felonies. They face four to 15 years in prison.

This investigation began with a booster apprehension in November 2009 and was a coordinated effort between Walgreens, CVS, Target, product manufacturers and Law Enforcement.  It also resulted in the creation of Chicago's new ORC Task Force.

Thanks to Jerry Biggs, Walgreens Director - Organized Retail Crime Division for contributing this article. 


Submitted by Art Silva, Vice President, North America Operations, ESPRIT International

One personís journey through transition (Chapter 1 of 3)

What a wonderful time of year to reflect back on all the things we have to be thankful for. I give thanks for my wonderful family, friends, colleagues, and opportunities I have been given. It is through these Thought Challenges that I try, in some small way, to give back after being so fortunate.

In the last two months, a lot has changed in my professional life and I write this to offer a view into one person's journey through transition. To help break things up a bit, it will be a three-part series, and my hope is that it will help answer some of the questions and allay some of the fears that we have of transition.

Our journey begins at the start of my professional career when I was hired by a specialty retail company. Over the course of the eight years I was there, I was very fortunate to have a lot of good people supporting and coaching me, and because of that, I never really considered moving to another company. If occasionally the thought came into my mind, it was dismissed both because I knew I still had a lot to learn and because of my fear of the unknown. After all, this was the only company I had really known.

Inevitably though, the time comes when an opportunity crosses your path that is nearly impossible to pass up. My opportunity came in the form of a role that would give me a chance to test the skills I had been honing as well as take on some responsibility in areas I only had peripheral contact with so far. It was a daunting challenge, and one I could not take lightly. Adding to the difficulty of the decision was the fear of leaving a position with a great team and a lot of stability.

I hope you join me in the next chapter as we turn the page to weighing the options and overcoming the fear of transition...

Share your Thoughts!


Job Opening




Corporate LP Mgr HD Supply Orlando, FL HD Supply

District Loss Prevention Mgr

Sears Holdings Corp.

Boston, MA/Nashua, NH

Sears Holdings Corp.
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential


Downing & Downing
Assistant VP Security Confidential

Southern CA

Downing & Downing
District Loss Prevention Mgr Confidential San Antonio, TX Downing & Downing

Today's Daily Job Postings from the Net - appearing today only

Job Opening




Store LP and Safety Mgr Lowes Companies, Inc. Clover, SC LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Clarksburg, WV LPJobs
Loss Prevention Mgr Sears Holdings Corp. St. Croix, VI Indeed
Dir, Public Safety & Risk Mgt Humber College Toronto, ON, Canada Workopolis
Loss Prevention Mgr Gap Inc. Miami, FL JobCentral
Director LP Save-A-Lot/SoCal Fullerton, CA LatPro
Sr. Mgr, LP Services T-Mobile Parsippany, NJ JobCentral
Asset Protection Mgr The Home Depot Gpo, NY JobCircle
Asset Protection Mgr The Home Depot Dallas, TX JobCircle
Director, Global Security Kimberly-Clark Irving, TX CareerBuilder

Environmental, Health & Safety Mgr

(underground salt mine) Goderich, Ontario, CA CareerBuilder
Regional LP Director The Wet Seal, Inc. Dallas, TX Monster
Asset Protection Mgr Cabela's Sidney, NE Indeed
Mgr, Security Operations Disney Aulani Resort Kapolei, HI SpotlightJobs
Asset Protection Mgr Cabela's Springfield, OR Indeed
Site Safety Mgr Turner Construction Co. Cleveland, OH Indeed
Regional LP Mgr GNC Kansas City, KS Indeed
Loss Prevention Mgr Bloomingdale's Kensington, MD Indeed
Loss Prevention Mgr By the Rockies, LLC Lakewood, CO LPJobs
Regional LP Mgr Limited Brand California Indeed
Safety Mgr Delaware North Cos. Kennedy Space Center Indeed
Safety & Health Mgr McCormick (spice co) Hunt Valley, MD Indeed

Adam Eaton was named Area Loss Prevention Manager for Ross Stores

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The first step to having a successful mentoring experience is to change your definitions about it as it doesn't have to be a long-term commitment and it can even be for a specific project, a specific incident, or even for a specific weakness that you may have.  The point is, while you may have the desire to find one, you may want to consider how you can be one for someone as well.  A successful mentoring program offers an executive an oasis, a place of safety and trust, a place where you can get answers and advice about your own career.  Just remember pay it forward and return the good deed.

Just a thought
Gus Downing

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