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November 12, 2010

Loss Prevention & Safety Recruiters Since 1983

Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings

News Brief Sponsored by WG Security Products, Inc.

Coming soon...
Vendor Spotlight
Matt Steinfort
President & CEO, Envysion

LP Program Spotlight
eBay's PROACT Team

Know about an event we should feature here? Let us know.

Save the dates!

Sunday, March 6-March 9, 2011

2011 Asset Protection Conference
Buena Vista Palace
Hotel & Spa
1900 Buena Vista Drive
Lake Buena Vista, FL 32830
For more information,
Click Here


Kirk Luke was named Director of Loss Prevention for CKE Restaurants in Los Angeles.

The Food Marketing Institute (FMI) is pleased to announce action by the FMI Board of Directors for the establishment of The Center of Excellence for Food Safety and Protection. The Center will serve as a comprehensive resource for food safety and protection information, initiatives and programs to support FMI members, the food and consumer products industry and consumers. The Center of Excellence will bring together food safety experts and professionals from government relations, asset protection, food defense, supply chain management, health and wellness, sustainability and industry relations to address all aspects of food safety.  For more information visit

Verisign's Online Fraud Barometer report finds that 1 in 10 internet users in the UK are victims of cyber criminals and online fraud with the average lost rising to $1,101.26, almost doubled from March 2010.  (Source

New Norton study shows 65% of Internet users globally have fallen victim to cybercrimes, including online credit-card fraud, identity theft and computer viruses.  (Source

U.S. District Court judge approves settlement of a wage-and-hour class action suit against Wal-Mart California operations for between $43 million to $86 million.  Four years in litigation, former employees had claimed they were underpaid by approx. $12 million in vacation and other wages when their employment with Wal-Mart ended.  (Source

Rite Aid cuts 3% (63) of its corporate staff jobs.  (Source

The General Manager and the CEO of New England Cash Dispensing Systems plead guilty this week to siphoning $4.8 million from the ATM's they were responsible for stocking with cash for their client Domestic Bank and now face a maximum of 30 years in prison each.  (Source

Wendy's/Arby's 3Q reports same store sales down 1.7% and 5.9% respectfully and revenue down 5%
Dillard's 3Q reports revenue down 1%

Wal-Mart will nearly double the amount of space it dedicates to toys over last year and offer 4,000 toys this holiday season.  The toy war begins! (Source Associated Press)

There are 10 senior Loss Prevention positions open in the U.S. currently.

Raley's supermarkets should be naming their new senior Loss Prevention executive shortly.

FedEx expects to move 16 million packages on its busiest day, December 13th.  (Source Associated Press)

PCG Solutions, Walt Palmer and CAP Index's Steve Longo are hosting a Loss Prevention Round Table next Wednesday, November 13, in Park Lane, London with five of the top ten UK retailers in attendance (ASDA, B&Q, Boots, Carrefour, Co-Operative, Game Stop, GAP, Monsoon, Staples, Tesco, TJX Europe).  For more info visit wpalmer@PCGSolutions,com or 

New Deloitte Annual Holiday Survey of 12,000 people shows 62% plan to spend the same or more than last year this holiday season, with the $100,000 and higher bracket leading the upswing in positive sentiment and spending $826 on gifts this year.  The 45- to 60-year-old age group responded by saying their household financial situation is worst this year and 46% of that group plans on spending less this holiday season, with the 18- to 29-year-olds saying they're hoping to spend more.  Among all survey respondents, the average spend will be $1,160.  (Source

72% of consumers say online research will impact their buying decisions.  Source: Deloitte Annual Holiday Survey
Holiday gift cards are the #1 gift consumers plan to buy.  Source: Deloitte Annual Holiday Survey

$9.6 billion in Fraudulent returns in 2009
22nd Annual Retail Theft Survey = 1 million shoplifters in 2009
NRSS Survey: Retailers lose $91.8 million a day & $3.8 million an hour in shrink

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PayPal Recognized for Safety & Security for Consumers

Just how safe is the online payment system PayPal? More than 153 million people worldwide use it for online purchases and sales. If you're one of them, you know that the service is hugely convenient. But does it offer the same protections as a credit card? The answer is a qualified yes. PayPal has powerful fraud and consumer protections in place. "In a recent PayPal transaction, I signed in from a location where I don't usually do business," says Robert Siciliano, identity theft expert and consultant with McAfee. "They required me to receive a phone call and respond to prompts. That was an extra layer of protection my bank doesn't provide." "PayPal covers consumers when they don't receive an item or when the item is significantly different than the merchant described," says Wendy Roberts, who works on consumer protections for PayPal. "PayPal customers are not liable for fraudulent charges to their PayPal accounts." Until recently, customer protections extended only to eBay users (eBay is PayPal's parent company). As of Nov. 1, 2010, they apply to everyone. Click here for full article.

eBay Direct - Click Here
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Submitted by Jim O'Connor, Vice President, Loss Prevention and Safety for Bed Bath & Beyond

Jim's Daily Challenge...

As I start my day, I challenge myself to be a better leader than I was the prior day, to communicate more effectively than I have in the past, to be wise to those who seek my counsel and to show my team competitive greatness each and every day." Finally, I try to live by a John Wooden mantra; Be quick, but don't hurry! As he says in his book, "If you hurry, you're more likely to make mistakes; but if you're not quick, you won't get things done." "It's like a surgeon who comes upon things that are unexpected. If he isn't capable of responding quickly, he may lose the patient." How appropriate as we lead our teams through very difficult and trying times!

Share your Thoughts!


Job Opening




Corporate LP Mgr HD Supply Orlando, FL HD Supply

District Loss Prevention Mgr

Sears Holdings Corp.

Boston, MA/Nashua, NH

Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Charleston, SC Sears Holdings Corp.
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential


Downing & Downing
Assistant VP Security Confidential

Southern CA

Downing & Downing
District Loss Prevention Mgr Confidential San Antonio, TX Downing & Downing

Today's Daily Job Postings from the Net - appearing today only

Job Opening




Director, Corporate Security The City of Edmonton Edmonton, AB, CANADA Workopolis
Health, Safety & Environment Mgr CEDA Int'l Corporation Edmonton, AB, CANADA Workopolis
Mgr LP & Safety Distribution Lowes Companies, Inc. Mooresville, NC LPJobs
Loss Prevention Mgr Kmart Corporation Phoenix, AZ LPJobs
Loss Prevention Mgr Kmart Corporation Savannah, GA LPJobs
District LP Mgr Kmart Corporation Redwood City, CA LPJobs
Big Box Retail LP Mgr Kmart Corporation Westwood, NJ LPJobs
Loss Prevention Mgr Kmart Corporation Albuquerque, NM LPJobs
Loss Prevention Mgr Kmart Corporation Lantana, FL LPJobs
Loss Prevention Mgr Kmart Corporation Chantilly, VA LPJobs

Area Loss Prevention Mgr

Family Dollar Denver, CO LPJobs
Retail Field LP Mgr Goodwill Easterseals Southern Metro, MN LPJobs
Loss Prevention Mgr Sears Holdings Corp. Tinley Park, IL Indeed
Loss Prevention Mgr Macy's Syracuse, NY WorkInRetail
Regional LP Mgr HMS Host Bethesda, MD Monster
Loss Prevention Mgr II Staples Houston, TX RetailGigs

Kirk Luke named Director of Loss Prevention for CKE Restaurants

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Over the years, we've heard a number of CEO's at failing companies remark that the #1 cause for the company's demise, other than competition, was the acceptance of substandard performance on the part of the employee population.  A tough comment to make and a difficult thing to change.  Motivating and developing your team should be a priority for every executive at every level.  The real challenge becomes how do you modify substandard performance and when do you draw the line.  Every leader is measured by the success or failure of their team and every leader has a responsibility to maximize performance.  If a team member is failing, a leader has to call it out for the good of the team and the company.  And at the end of the day, it may be the best thing for that team member as well.

Just a Thought
Gus Downing

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(content subject to approval)

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