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November 10, 2010

Loss Prevention & Safety Recruiters Since 1983

Our Mission--To Educate, Inform, and Instill a Sense of Community
The LP industry's interactive daily e-mail column where YOU can make postings

News Brief Sponsored by WG Security Products, Inc.

This Thursday
Vendor Spotlight
Matt Steinfort
President & CEO, Envysion

LP Program Spotlight
eBay's PROACT Team

Know about an event we should feature here? Let us know.

Save the dates!

Sunday, March 6-March 9, 2011

2011 Asset Protection Conference
Buena Vista Palace
Hotel & Spa
1900 Buena Vista Drive
Lake Buena Vista, FL 32830
For more information,
Click Here


Return Fraud to Cost Retailers $3.7 Billion - This Holiday Season, According to NRF. According to NRF's annual Return Fraud Survey completed by loss prevention executives at 111 retail companies, the retail industry will lose an estimated $3.68 billion to return fraud this holiday season, up from $2.74 billion last year. Return fraud will cost retailers an estimated $13.95 billion during the 2010 calendar year, up from $9.59 billion in 2009. When asked if their company has ever changed its return policy to specifically address return fraud, nearly two-thirds (65%) said it had.  For the full report visit

A&P sells six more locations in New York, New Jersey, and Pennsylvania.  Old Pathmark stores A&P continues their "turnaround strategy."  (Source

The Food Marketing Institute's annual Speaks industry survey was released yesterday showing that 56.9% of supermarkets reported negative same store sales last year which rose 16.9% over last year.  The economy, competition primarily from supercenters and other full-service supermarkets and rising health care costs were the top three concerns for food retailers.  "The Food Retailing Industry Speaks: The Annual State of the Industry Review 2010," funded in part by PepsiCo, is available for sale at   (Source

New study by the Ponemon Institute shows data breaches cost healthcare organizations $6 billion annually.  (Source

New Harris Interactive survey conducted for the 2010 Social Network Fraud Survey shows 24 million Americans age 18 and older leave their social network profiles mostly public giving fraudsters useable information such as birth place which is the most common security question asked by financial institutions to verify someone's identity.  (Source

Colorado jury awards $15 million to a truck driver who, when making a delivery to a Wal-Mart store in Greeley, CO, slipped on ice and grease from the stores deli which had not been trapped by the device designed to trap it.  She underwent three spine surgeries and was unable to return to work and lost her truck.  This could be one of the largest verdicts in the country for such an accident.  Wal-Mart "respectfully disagrees with the verdict."  (Source

Florida teen arrested for burglary after forgetting to log out of his MySpace account in the house he burglarized.  (Source

Cache 3Q reports same store sales flat with net sales up 1.3%

General Growth Properties Inc., with 183 malls in 43 states, emerges from bankruptcy yesterday after lining up $6.8 billion in equity commitments and restructuring $15 billion in debt.  It took 19 months and they fought off the Simon Property Group bid for months and they worked out a way to pay all creditors in full--a rare outcome in bankruptcy cases.  (Source Associated Press)

Chinese Father who organized a support group for the parents of the children sickened in one of the country's worst food scandals was found guilty of inciting social disorder and sentenced to 2-1/2 years in prison.  (Source Associated Press)

The Justice Department forces Hilton Worldwide to improve accessibility for the disabled at all 900 hotels in the U.S. and, if approved by a judge, will resolve a lawsuit alleging they failed to comply with the Americans With Disabilities Act in hotels built over the last 17 years.  This is the first time the Justice Department has required a franchisor to make such a sweeping survey.  (Source Associated Press)

Disney opens its 20,000 square foot "crown jewel" largest store in North America in the trendy tourism hotspot Times Square and expects to produce 5% of the chain's North American revenue there.  (Source Associated Press)

Possible Land Mark Case
- The National Labor Relations Board alleges that America Medical Response of Conn. illegally fired an employee after she criticized her supervisor on her personal Facebook page and then traded Facebook messages about negative comments with other employees which could set a precedent for employers to heed protected speech under labor laws.  This first-of-its-kind legal case basically says policy's prohibiting employees from making disparaging remarks about supervisors and depicting the company "in any way" over the internet without permission are unlawful. "It's the same as talking at the water cooler," said Lafe Solomon, the board's acting general counsel. "The point is that employees have protection under the law to talk to each other about conditions at work."  Time to reconsider your legal approach to these actions.  (Source Associated Press)

Macy's first day in 1858 in NYC generated $11.06 in sales and now does $23.5 billion a year.  Here's a look at their history over the last five years since the May Co. purchase.  Interesting read.  (Source Associated Press)

Job openings have increased 25% since July 2009, but dropped 5.3% in September over August.  (Source Associated Press)

Career Builder survey of 2,400 hiring managers shows 43% concerned that once the economy improves their top talent may leave; 31% are willing to negotiate 2011 salary increases, 51% plan to leave some negotiating room when extending an offer to a new employee, and 21% are willing to extend 2 or more offers to the same candidate.  (Source PRNewswire)

$9.6 billion in Fraudulent returns in 2009
22nd Annual Retail Theft Survey = 1 million shoplifters in 2009
NRSS Survey: Retailers lose $91.8 million a day & $3.8 million an hour in shrink

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eBay Investigators Assist With Arrest & Recovery of Stolen I-Phones

eBay United Kingdom Asset Protection investigators assisted Thames Valley Police whereby four(4) eBay users were identified as selling stolen Apple I-Phone 4 models and arrested. Based on investigative research in conjunction with local law enforcement it was learned that 15,000 (Approx. $25K) worth of Apple I-Phones were stolen from the retailer Vodafone and subsequently some of these handsets made their way onto the eBay platform. Vodafone Group is a British multinational mobile network operator their HQ being in Newbury, Berkshire, UK. It is one of the world's largest mobile telecommunication network company's, based on revenue. All the eBay accounts involved have been suspended from the site with no appeals to be reinstated. Click here for full article.

For further information on PROACT email inquiries to;

eBay Direct - Click Here
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The National Retail Federation's LP Volunteers in Action program recently recognized Starbucks Asset Protection Team for their efforts, pictured below, and presents these great efforts and teams each year at their annual Loss Prevention Show.  For those interested in sharing your contributions, please click here.

Great Job Starbucks Asset Protection Team!


Job Opening




Corporate LP Mgr HD Supply Orlando, FL HD Supply

District Loss Prevention Mgr

Sears Holdings Corp.

Boston, MA/Nashua, NH

Sears Holdings Corp.
District Loss Prevention Mgr Sears Holdings Corp. Charleston, SC Sears Holdings Corp.
Asset Protection Manager The Home Depot Phoenix, AZ The Home Depot
Asset Protection Manager The Home Depot Metro Northern NJ The Home Depot
Asset Protection Manager The Home Depot Sacramento, CA The Home Depot
Asset Protection Manager The Home Depot Salem, OR The Home Depot
Asset Protection Manager The Home Depot Detroit, MI The Home Depot
Director of Loss Prevention Confidential


Downing & Downing
Assistant VP Security Confidential

Southern CA

Downing & Downing
District Loss Prevention Mgr Confidential San Antonio, TX Downing & Downing

Today's Daily Job Postings from the Net - appearing today only

Job Opening




Store LP and Safety Mgr Lowes Companies, Inc. Laurel, MS LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Kannapolis, NC LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Poughkeepsie, NY LPJobs
Store LP and Safety Mgr Lowes Companies, Inc. Salina, KS LPJobs
District LP Mgr, NM Market Kmart Corporation Albuquerque, NM LPJobs
District LP Mgr HomeGoods Falls Church, VA LPJobs
Loss Prevention Mgr Kmart Corporation Hazleton, PA LPJobs
Loss Prevention Mgr Macy's Huntington Station, NY LPJobs

Regional LP Mgr

CharmingShoppes New York, NY CareerBuilder
District LP Mgr, NM Market Sears Holdings Corp. Albuquerque, NM Indeed
Loss Prevention Mgr Macy's Philadelphia, PA CareerBuilder
Loss Prevention Mgr Kmart Corporation Lantana, FL CareerBuilder
Loss Prevention Mgr Macy's Sacramento, CA CareerBuilder
Loss Prevention Mgr Sears, Roebuck and Co. Monroe, NC CareerBuilder
District LP Mgr Company Confidential New York, NM AssetProtectionJobs
Store LP and Safety Mgr Lowes Companies, Inc. Lakeland, NJ AssetProtectionJobs

None to report

Post Your New Job or Promotion! Click Here


One of the keys to success is being prepared.  Preparation is something many take for granted and don't give it the focus they should.  If you want to increase your performance in any endeavor, look at your preparation as a separate project with steps.  Break down and prepare a plan for the actual preparation work, itself, making sure it's thorough, deep, exhaustive and timely.  Certainly, we all operate best under pressure, but waiting until the last moment to prepare yourself may preclude you from doing all you can do and should do.

Just a Thought
Gus Downing

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