Will RFID Finally Take Off?
Retailer Mandates Are Like Dominoes
BY RICH HANDLEY, RFID
Journal
With first Walmart and now Nordstrom telling
suppliers to tag goods, the RFID industry as a whole will benefit—and other
companies will hopefully follow suit.
Much has been written
about Walmart's history
with RFID, both here and elsewhere. Two decades ago, the retailer required that
suppliers add tags to all goods supplied to stores throughout its chain. After
launching that effort in 2005 with 100 suppliers, the retail giant then expanded
that number to 500 (see
Walmart Draws Line in the Sand,
Walmart Spells Out RFID Vision,
Walmart Expands RFID Mandate,
Walmart Details RFID Requirement,
Walmart Relaunches EPC RFID Effort Starting With Men's Jeans and Basics and
Does Walmart Use RFID?). Many viewed this as a positive sign for the future,
predicting other retailers would follow the example and issue tagging mandates
of their own.
But
by 2007, Walmart had begun to step back after facing unexpected hurdles. Not
only was RFID technology in its infancy, but industry standards had yet to be
established, forcing suppliers to learn best compliance practices on their own
while taking a financial risk by investing in costly and untried technologies.
Since then, however, both the RFID and retail sectors have matured, and Walmart
announced in January of this year that it was embracing RFID once more (see
Walmart Recommits to RFID and
Walmart Tries RFID Again). That announcement was a cautiously exciting one,
leading many to speculate about which retail chain would be the next to take the
plunge.
Well, this past week, fashion retailer
Nordstrom became the
latest retailer to mandate that suppliers apply tags to the goods they provide
to its stores (see
Nordstrom Issues Supplier Mandate for RFID Tags). Nordstrom follows in the
footsteps of not only Walmart but other major retailers as well that have issued
RFID mandates in the past two decades. These include Marks & Spencer (see
Learning from Marks & Spencer), Macy's (see
Macy's to RFID-Tag 100 Percent of Items), Metro (see
Metro Pushes Pallet Tagging), Target (see
Target Issues RFID Mandate) and Sam's Club (see
Sam's Club RFID Mandate No Big Deal?), among others.
The directive to suppliers includes RFID-ticketed products for all of
Nordstrom's channels. RFID-ticketed products are not yet being required for
dropship suppliers, a fulfillment method by which a retailer does not stock the
goods it sells, but rather buys products from third-party companies
(wholesalers, manufacturers, other retailers, etc.) and has those businesses
ship the purchased items directly to customers. Reporter Claire Swedberg, in an
article for RFID Journal covering Nordstrom's mandate, noted:
With more brands and manufacturers applying RFID tags to their goods to meet
retailer mandates, technology companies and some retailers are trying to create
a path for a return on investment for those suppliers. Some are leveraging RFID
data to improve workflows and supply chain visibility. However, says Steven
Davidson, FineLine
Technologies' senior VP of global sales retail, "Retailer mandate compliance
is still the primary driver for most retail suppliers to implement item-level
RFID tagging."
With that in mind, RFID
Journal has added a new track,
Complying with Retailer RFID Mandates, to the conference program for RFID
Journal LIVE! 2022, being held in May. The track's educational sessions,
designed specifically for suppliers being asked by retail clients to put RFID
tags on their products, will feature speakers from Collaboration LLC, Auburn
University's RFID Center, GS1 US and Kontoor Brands (see
New Education for Suppliers Facing Retail RFID Tagging Mandates). There are
many issues on which suppliers need to get up to speed quickly if they are to
comply with Nordstrom and Walmart, and this track is intended to help them
achieve that goal. Retailers and their suppliers are thus advised to
attend the event.
Nordstrom was not the first retail giant to mandate that suppliers embrace radio
frequency identification, and it won't be the last. Technology adoption trends,
as with many aspects of life, tend to proceed like a game of dominoes. If you
push a tile near the end of the line, only a couple others will move. If you
touch one near the middle, the result is a larger number of dominoes being
affected, but others stubbornly standing still. But when you choose the tile in
the front position, most—and if you're lucky, all—of the others will fall in
line and follow the lead domino in its forward motion. It's simply a matter of
momentum.
It's hard to say yet whether this will be the case with RFID. A set of dominoes,
after all, costs considerably less than a company-wide RFID-tagging solution,
and the stakes are a lot smaller. But when large companies take a bold action,
others observe the results and, like dominoes, often follow suit. I'm reminded
of a commercial from my childhood for stock brokerage firm EF Hutton (thankfully
archived on YouTube), in which the mere mention of the company caused others
to stop whatever they were doing and eavesdrop, hoping to catch a good stock
tip. "When EF Hutton talks," the announcer intoned, "people listen." Well, when
the likes of Walmart and Nordstrom talk… people listen.
Retail RFID supplier mandates are like a game of dominoes, with each tile
representing another company following the actions of those that came before it,
and in turn inspiring the next one to do the same. Which will be the next
retailer to fall in line—and what will be the next industry to follow retail's
example? Walmart and Nordstrom are talking. It'll be interesting to discover who
is listening.
Rich Handley has been
the managing editor of RFID Journal since 2005. Outside the RFID world, Rich has
authored, edited or contributed to numerous books about pop culture. You can
contact Rich via email.
Exhibitors at
RFID Journal LIVE!
2022 offer solutions for the retail and supply chain sectors. To learn more,
visit the event's
website.
Article
originally published on
rfidjournal.com